Internshala
From Internshala's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Key responsibilities:
1. Handle customer queries via email and chat regarding order status and delivery issues.
2. Coordinate with logistics partners to ensure timely deliveries and resolve shipment issues.
3. Manage NDR (Non delivery report) and RTO (Return to Origin) processes, including customer follow-ups and shipment tracking.
4. Follow up on delayed, undelivered, and lost shipments until resolution.
5. Maintain accurate records of delivery issues and customer interactions.
6. Identify process gaps and suggest improvements to reduce delivery failures and RTO's.
are from Mumbai only
₹ 3,00,000 - 6,00,000 /year
No experience required
2026-11-27 23:59:59
Informal dress code, Free snacks & beverages
MS-Office, MS-Word, MS-PowerPoint, Attention to Detail, Client Interaction, Multitasking, Analytical Thinking, MS-Excel, English Proficiency (Spoken), English Proficiency (Written), Data Analysis and Customer Support
1. Strong communication and coordination skills.
2. Basic knowledge of Unicommerce or similar order management systems is preferred.
3. Good problem-solving skills and attention to detail.
4. Ability to multitask and prioritize tasks efficiently.
We make blended spices that help people get a killer taste with zero fuss. We manufacture & market these spice mixes under the brand 'KILRR'. Our startup is backed by marquee investors & is experiencing rapid growth. Join our early team & be a part of a new age, clean, convenient, exciting spice brand that's getting ready to make a mark across the world.
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