About the job
Key responsibilities:
1. Handle inbound and outbound customer calls professionally in an international voice process.
2. Provide accurate information, resolve customer queries, and deliver excellent customer service.
3. Understand customer concerns and offer effective solutions within the defined timelines.
4. Maintain high standards of English communication, call quality, and customer satisfaction.
5. Handle customer complaints, escalations, and service-related issues efficiently.
6. Maintain proper customer records and update call details in the system.
Who can apply
Only those candidates can apply who
have minimum 1 years of experience
are from Indore only
Salary
₹ 2,50,000 - 3,12,000 /year
Experience
1 year(s)
Deadline
2026-11-25 23:59:59
Other perks
5 days a week, Health Insurance
Skills required
Client Interaction, Interpersonal skills and Effective Communication
Other Requirements
1. Minimum 4 months of documented experience in an International Voice Process
2. Excellent spoken and written English communication skills
3. Strong customer handling and problem-solving abilities
4. Comfortable working in a fast-paced and performance-driven environment
5. Immediate joiners will be given preference
About Company
Hird is a group of well-known placement consultants, offering competent manpower solutions to the clients. Our professionals are proficient enough to provide exemplary placement solutions to the corporate across India.