About the job
We are looking for a confident and customer-focused Calls & Customer Support Representative with good English communication skills. The candidate will be responsible for handling customer queries, making and receiving calls, providing accurate information, and ensuring a positive customer experience.
Key Responsibilities
1. Handle incoming and outgoing customer calls professionally
2. Communicate with customers in English and understand their queries
3. Provide accurate information about the company's products and services
4. Resolve customer issues and queries in a polite and timely manner
5. Follow up with customers whenever required
6. Maintain proper records of customer interactions and call details
7. Ensure customer satisfaction through effective communication and support
8. Coordinate with the internal team to resolve customer concerns
Perks and Benefits
1. Hands-On Experience - Get real-world training while working on live client projects for growing brands
2. Portfolio Development - Contribute to actual client work, reports, and operational processes that add value to your professional profile
3. Professional Mentorship - Learn directly from experienced managers and client servicing professionals
4. Friendly Work Culture - Work with supportive managers and a collaborative team that values learning, discipline, and growth
5. Beautiful Office Infrastructure - Experience one of the most aesthetically pleasing and well-designed offices in Jaipur
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6. Gaming Zone - Unwind and recharge in our dedicated gaming area
7. In-House Library - Access a curated collection of books for learning, motivation, and leisure reading
8. Growth-Oriented Learning - Gain real-time exposure to client operations, coordination, reporting, and project execution
9. Access to Premium Tools - Learn and explore CRM tools, project management platforms, AI tools, and automation systems as part of your day-to-day work
10. Fun Fridays & Celebrations - Regular team-building activities, themed days, and festival celebrations to keep the workplace engaging
11. Green Workplace - A fresh and calming atmosphere with plants and open spaces that boost productivity and peace
12. Placement Opportunity - Perform well during your internship and you could earn a full-time placement opportunity
Who can apply
Only those candidates can apply who
have minimum 1 years of experience
are from Jaipur only
Salary
₹ 2,00,000 - 2,40,000 /year
Experience
1 year(s)
Deadline
2026-12-09 23:59:59
Other perks
Informal dress code
Skills required
Client Interaction, Effective Communication and Customer Support
Other Requirements
Good verbal communication skills in English
Strong interpersonal and listening skills
Basic computer knowledge and familiarity with MS Office
Ability to handle customer queries patiently and professionally
Good problem-solving and multitasking abilities
Freshers and experienced candidates can apply
About Company
EMIAC Technologies is a leading content marketing agency with over 8 years of industry expertise. We specialize in two core services: Content writing and guest posting + press releases. With a team of 100+, we deliver top-notch content that resonates with diverse audiences across the globe. From SEO-optimized blog posts to compelling web copy and engaging press releases, we help businesses build strong digital footprints.
