About the job
Process: Blended Process (Voice + Non-Voice)
Job Location: Airoli, Navi Mumbai
Work Mode: Work From Office (WFO)
Working Days: 5 Days Working
Shift: Rotational Shifts
Week Off: Rotational Week Off
Employment Type: Full-Time
Key Responsibilities
1. Handle customer queries through voice and non-voice channels as per process requirements.
2. Provide accurate and timely resolutions to customer concerns.
3. Maintain professional communication and deliver excellent customer service.
4. Follow company policies, process guidelines, and quality standards.
5. Maintain customer satisfaction while meeting productivity targets.
Who can apply
Only those candidates can apply who
have minimum 1 years of experience
are from Navi Mumbai only
Salary
₹ 3,05,000 - 3,60,000 /year
Experience
1 year(s)
Deadline
2026-11-25 23:59:59
Other perks
5 days a week, Health Insurance, Life Insurance
Skills required
Typing, Problem Solving, Computer skills and Effective Communication
Other Requirements
1. Good English communication skills.
2. Strong customer service and problem-solving abilities.
3. Basic computer knowledge and typing skills.
4. Flexibility to work in rotational shifts and rotational week-offs.
5. Customer support or BPO experience is an advantage.
About Company
Hird is a group of well-known placement consultants, offering competent manpower solutions to the clients. Our professionals are proficient enough to provide exemplary placement solutions to the corporate across India.