Internshala
From Internshala's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Strictly 100% Work from Office: Based entirely at our office premises. No remote, hybrid, or work-from-home options are permitted.
Work Schedule & Week Off: 6 days a week with 1 rotational off-day per week.
1. Issue Diagnosis: Investigate end-user issues, application errors, system crashes, and failed jobs using application logs, error codes, and telemetry.
2. Defect Documentation: Reproduce bugs in non-production environments, isolate failure steps, and file structured bug reports for backend software development teams.
3. Release Validation: Support scheduled application deployments, hotfixes, and patch rollouts during maintenance windows.
4. Standard Operating Procedures (SOPs): Create, update, and maintain step-by-step run books for recurring operational tasks and incident recovery workflows.
5. Shift Handovers: Provide structured handover logs detailing open high-priority tickets, ongoing investigations, and upcoming maintenance to incoming shifts.
are from Ahmedabad only
are Computer Science Engineering students
₹ 2,50,000 - 4,50,000 /year
No experience required
2026-12-10 23:59:59
Microsoft SharePoint, Microsoft Outlook and Microsoft 365
Mandatory 3-Shift Rotation: Must be fully willing and able to rotate continuously across Morning, Noon/Afternoon, and Night shifts.
Commute Readiness: Must have independent, reliable personal transport to safely commute for early morning log-ins (06:00 AM) and late-night log-outs (11:00 PM / 07:00 AM).
Fluent English Communication: Excellent verbal, listening, and written English fluency to lead live incident calls, meetings, and ticket communications directly with global enterprise clients (US/UK/Europe).
Notice Period: Immediate joiners or candidates who can join within 15 to 30 days are preferred.
(Applications not meeting these non-negotiable criteria will not be shortlisted.)
Panacea Hub is the dedicated white-labeled backend engine powering Managed Service Providers and dynamic enterprises worldwide. We deliver scalable managed IT infrastructure, cloud security, workflow automation, and innovative digital solutions all under your brand, 24 hours a day, 7 days a week, across every timezone your business needs.
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