Educational requirements
High school diploma or GED required
Associate or undergraduate degree in business, supply chain management, logistics, operations, or a related field preferred
Lean Six Sigma Green Belt certification preferred
Minimum of three years of experience in warehouse, logistics, fulfillment, manufacturing, or distribution operations preferred
Skills and experience
Ability to obtain and maintain required powered industrial truck operator qualifications
Proficiency with UPS and FedEx shipping platforms and familiarity with carrier compliance requirements
Knowledge of shipping carriers, methods, and geographic location data including city, state, and country
Proficiency with warehouse management, barcode scanning, inventory, labeling, and shipping systems; experience with the DSI barcode scanning system strongly preferred
Demonstrated ability to perform accurate product verification, labeling, inventory transactions, shipping documentation, and other required system transactions
Basic mechanical aptitude and ability to safely operate material processing equipment, including the XYZ cutter
Ability to interpret order documentation, pick tickets, technical drawings, patterns, packaging specifications, product configuration requirements, and special instructions
Strong attention to detail, organizational skills, and commitment to quality and accuracy
Effective oral, written, and interpersonal communication skills
Demonstrated problem solving and sound decision-making skills
Proven ability to work efficiently in a fast-paced, deadline-driven environment
Capacity to work independently with minimal supervision, resolve routine issues within established guidelines, escalate complex issues appropriately, and collaborate effectively in a team environment
Ability to prioritize changing workloads and balance multiple operational demands while maintaining accuracy and service levels
General computer proficiency, including accurate typing skills
Proficiency in Microsoft Office, including Outlook
Working knowledge of AutoCAD preferred
Ability to meet applicable licensing, DOT physical, and qualification requirements for assigned equipment and backup driving responsibilities
Essential duties
Promote socially responsible sustainability and support the Interface mission, values, and culture
Support the accurate and timely flow of products and materials across direct customer, internal, transfer, pickup, and third-party fulfillment channels
Apply operational and technical knowledge across multiple functions to meet customer and business requirements
Use warehouse management systems, barcode scanners, shipping platforms, labeling software, and related technologies to complete accurate and timely transactions
Receive, inspect, verify, store, and ship products and materials while maintaining inventory accuracy through required transactions, inventory verification, replenishment, cycle counting, location control, and resolution of routine inventory discrepancies
Pick, package, verify, label, stage, and ship orders accurately and on time while ensuring product quality and documentation requirements are met
Perform customized packaging, kitting, cutting, labeling, and other value-added services as required
Prepare inventory for third-party fulfillment partners, including labeling, packaging, pallet configuration, documentation, and system transactions
Process returns and support product reuse, re-entry, and circularity processes
Interpret order documentation, technical drawings, patterns, packaging specifications, and special instructions
Safely operate material handling, cutting, labeling, packaging, and distribution equipment to receive, store, move, stage, and ship products and materials
Maintain, calibrate, inspect, clean, troubleshoot, and perform approved operator-level maintenance on assigned equipment, including cutting equipment, lift trucks, and batteries
Serve as a qualified backup driver when assigned and maintain applicable DOT, licensing, and qualification requirements
Participate in cross-training and maintain required qualifications for assigned processes, systems, vehicles, and equipment
Support the training and cross-training of team members after demonstrating proficiency in the applicable functions
Participate in root cause problem solving, standard work development, and continuous improvement activities
Collaborate with internal teams, carriers, vendors, and third-party fulfillment partners to support operational requirements
Maintain excellent housekeeping and comply with all safety, environmental, quality, ISO, SDS, and documented work requirements
Perform other duties as assigned
Physical demands
Walking and standing throughout the shift
Repetitive lifting of 35 to 40 pounds and occasional lifting of up to 70 pounds
Climb ladders up to 7-8 ft.
Ability to bend, reach, stoop, lift, carry, push, pull, and maneuver loaded carts
Ability to perform repetitive picking, packing, labeling, cutting, scanning, and material preparation activities
Ability to safely enter and exit powered industrial equipment and work in an active warehouse environment
Work overtime as needed
Work environment
Non-climate controlled distribution environment
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We are a VEVRAA Federal Contractor. We desire priority referrals of Protected Veterans for job openings at all locations within the State of Georgia. An Equal Opportunity Employer including Veterans and Disabled.
