Advocate for and influence container platform best practices, ensuring that development teams understand how to optimize their applications for containerization, scalability, and resiliency.
Collaborate with Release Engineering to promote and implement GitOps practices across development and operations teams, ensuring streamlined CI/CD workflows, enhanced automation, and improved infrastructure management through version-controlled deployments.
Provide support and troubleshooting for development teams, addressing issues related to containerized applications, platform configurations and connectivity, and Kubernetes deployments.
Create and provide practical examples of documentation, best practices, and onboarding materials to guide teams in adopting Kubernetes and cloud-native capabilities. Conduct training sessions and workshops to equip developers with the knowledge and tools they need for success.
Gather feedback from development teams to identify areas for improvement and iterate on the onboarding process, tooling, and support offerings to drive continuous improvement and simplification in the developer experience.
Knowledge and Experience
5+ years of experience in software development with hands-on expertise in on-premises container platform technologies (not cloud hosted Kubernetes).
Expertise with one or more of Kubernetes, OpenShift, Tanzu/VKS, Docker and/or Podman.
Experience with Kubernetes observability tools for metrics, monitoring, logging, alerting, and tracing.
Practical knowledge of CI/CD processes and tools (GitHub Actions, etc.) and a strong understanding of DevOps principles.
Proficiency in at least one programming language (e.g., Go, Python, Java, Node.js) and experience with shell scripting for automation.
Demonstrated ability to troubleshoot and provide support for containerized applications in Kubernetes environments.
Preferred Knowledge and Experience
BS in Computer Science or equivalent work experience.
Experience with GitOps tools such as ArgoCD.
Familiarity with security best practices for containers, including image scanning, and Kubernetes role-based access control (RBAC).
Familiarity with infrastructure-as-code tools such as Terraform or Ansible.
Familiarity with OpenShift Operators, CNCF projects, and Helm charts for Kubernetes-based application management.
Working knowledge of Claude, Copilot, or other AI tooling for workflow augmentation.
Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
