As an Engineer in Endpoint Solutions – Engineering, you will help manage and secure over 20,000 endpoints globally, ensuring business continuity and user productivity.
Responsibilities
Plan and implement endpoint management systems and infrastructure
Support production operations in a 24/7 environment
Participate in on-call rotation for after-hours/weekend support
Lead and complete projects with guidance from senior team members
Stay current with industry trends and leverage new technologies
Knowledge and Experience
This role requires not only hands-on expertise in Apple systems but also the ability to configure, troubleshoot, and script Apple workflows using tools such as Jamf, Intune, or other MDM platforms.
3+ years of experience with the management and optimization specifically of macOS via Apple’s Mobile Device Management protocols (macOS, iOS and iPadOS)
Desktop Management Systems - 3+ years of experience with Mobile Device Management infrastructure tools such as Jamf and Intune.
Patch Management - Experience in software and OS patch management.
Scripting - Some experience with management and automation scripting in Z Shell and Bash. Should be comfortable performing tasks from the command line.
Identity and Access - Familiarity with Microsoft Entra ID, Apple’s Single Sign-On Extension framework, and Platform SSO for macOS to support secure sign-in, conditional access, and a streamlined user experience.
Apple Enrollment and Provisioning - Experience with Apple Business Manager, Automated Device Enrollment, and zero-touch provisioning workflows for enterprise Apple devices.
Desirable Skills
Jamf 300 or 400 certification.
Familiarity with integrating Jamf Pro and Microsoft Entra for device compliance and access control workflows.
Experience managing creative workflow tools such as Adobe Creative Cloud, Logic Pro, and similar applications.
Experience supporting mobile and web application development workflows for end users.
College degree in Engineering, MIS, CIS, or related discipline preferred.
Experience & familiarity with industry standard desktop engineering tools and practices.
Excellent problem solving and analytical skills.
Familiarity with Service Now and Change/Incident Management practices.
Experience in the Financial Services industry.
- #LI-MA1
- Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
