Manage the goods in/out process for your dedicated storage facility and keep full records as directed for all incoming/outgoing assets and a full availability list of all items in storage.
Receipt of damaged/failed hardware internally and replacement through Return Merchandise Authorisation (RMA) process.
Carry out monthly audits of items in store and produce a report of all anomalies.
Manage asset record updates, tracking and placing assets as to their location and status (deployed, ceased etc).
Ensure that all records are updated following any installations, moves or changes.
Carry out daily housekeeping checks of the data halls and record their findings.
Control Data Center stocks (copper/fibre patch leads, patch panels, connectors etc.) and report appropriately.
To provide holiday and sickness cover at short notice and be flexible in their working patterns to support and maintain OLA’s & SLA’s.
Knowledge and Experience
5+ years’ experience working in Data Center environments
Pro-active and flexible with ability to work either as part of a team or as an individual
Effective written and verbal communication at all levels
Strong attention to detail
Desire to learn and progress within the company
Experience of hardware manufacturer installation standards and knowledge of copper and fibre cabling installations and standards, with preference given to the following qualifications;
HP Accredited Platform Specialist
Systimax Installation & Maintenance ND3361
Corning NPI Membership
Basic network knowledge and good experience of a broad range of IT hardware; HP, Dell, Nokia, Ciena, Cisco, Juniper and Arista
Understanding of IP networks
Experience of working in an ITIL controlled environment with knowledge of Change Control, Incident Management & Problem Management processes
Good experience using Microsoft Office and CRM databases
Ability to prioritise effectively
Ability to manage 3rd party contract staff/companies working within the DC
Excellent time management skills
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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
