Provision Active Directory, Azure, Intune, and Exchange Online including device authentication and maintaining users, groups, and distribution lists
Manage hardware inventory, mobile device support, purchasing, and file/print/DHCP
Troubleshoot and support conference room AV and video conferencing systems (Zoom, Teams, Webex, etc.)
Support broker and trading floor technology (New York based EUC analysts only)
Knowledge and Experience
Bachelor’s degree in Computer Science, MIS, CIS, or related field
Ability to stand, stoop, kneel, bend, crouch, and lift 50+ pounds
Experience with Active Directory, Azure, Intune, Exchange Online, and Windows desktop/server troubleshooting
Experience with networking technology such as Cisco and Juniper
Experience with Windows OS, Mac OS, and Microsoft Office Suite
Knowledge of scripting and PowerShell preferred
Demonstrates a foundational understanding of AI‑powered productivity and analytics tools, including their capabilities, limitations, and appropriate use cases.
Preferred Knowledge and Experience
Experience in an exchange, trading facility, or financial services environment
Strong multitasking, time prioritization, collaborative and communication skills
New York Base Salary Range
The expected base salary for this role, if located in New York, is between $75,000 - 95,000 USD. The base salary range does not include Intercontinental Exchange’s incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances.
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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
