High school education or equivalent
Level 1 Insurance License required
Customer service and or call center experience an asset
A day in the life
Build relationships with clients, colleagues and leaders so you can deliver a best-in-class client experience
Provide a wide variety of auto insurance services including renewals, new plates, transfers, cancellations, debt payments and more
Creatively offer a diverse selection of ICBC and private insurance products over the phone
Document all client conversations to minimize errors and future issues
Place outbound calls to enhance retention, focus on call to sale conversion
Manage inbound call volume through servicing calls in an efficient manner
Upsell and cross-sell other insurance products from our other departments
Consistently meet sales targets and telephone metrics
Receiving and processing payments in accordance with company policy
Using ICBC Policy Centre, our BMS EPIC and multiple other software solutions
Administrative duties, such as preparing documents, filing
Pay Transparency
This role offers a base salary of $41,600–$45,000. While there is no cap on earnings, potential total annual earnings, including commissions, range from $60,000–$75,000, and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.
What we offer you
We invest in your growth. HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.
Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career
The HUB difference
HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
