Principal Duties and Responsibilities
ID Card Management
Generate and manage employee ID cards, ensuring accuracy and timely distribution.
Collaborate with carriers to address ID card-related inquiries and discrepancies.
Census Data Administration
Assist in the collection, organization, and maintenance of client census data.
Work closely with Account Managers to ensure accuracy and completeness in census data reporting.
Carrier Relations Support
Facilitate communication between clients and insurance carriers.
Assist in resolving administrative issues, inquiries, and coordination with carriers.
Claims Support
Provide administrative support in the claims process, ensuring accurate and efficient handling of claims-related documentation.
Collaborate with carriers to address inquiries and facilitate timely claims resolution.
Client Interaction
Serve as a responsive point of contact for clients on administrative matters.
Coordinate with Account Managers to address client needs and concerns.
Documentation and Record Keeping
Maintain organized and accurate records of ID cards, census data, carrier communications, and claims-related documentation.
Team Collaboration
Work collaboratively with Account Managers and other team members to ensure a cohesive and streamlined workflow.
Assist in team initiatives and projects as needed.
Qualifications
Proven administrative experience, preferably in the employee benefits insurance industry.
Strong organizational and multitasking skills.
Detail-oriented with a focus on accuracy in administrative tasks.
Excellent communication and interpersonal skills.
Proficiency in MS Excel, Word, and Outlook.
Ability to work collaboratively in a team-oriented environment.
Education and Experience
High school diploma or equivalent.
Previous experience in a customer service or administrative role is desirable.
Licensing: Possession of a current TX Life, Health & Accident license is required.
What we offer you
We invest in your growth. HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.
Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career
The HUB difference
HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.
Equal Employment Opportunity: HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Reasonable Accommodations: HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at HUBRecruiting@HUBInternational.com. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.
E-Verify: HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.
