Provide ongoing compliance and training support to ensure programming and regulatory adherence.
Manage Long-Term Care Insurance processes, including invoice submission, coordination with LTC representatives, and responding to client inquiries
Strategic Initiatives, Administrative Support and Coordination
Support the development and implementation of various strategic initiatives, track activities, and deadlines.
Perform a range of routine to complex administrative duties in support of leadership, including Vice President of Home Care & Support Services.
Coordinate meetings and calendars based on priorities.
As needed, attend meetings and events to provide support for various initiatives as assigned.
Coordinate and track activities related to caregiver compliance, client care, and other program related information.
Provide support for team meetings and events, including communication, scheduling, preparing meeting materials, securing meeting/event venues, and coordinating meals, and other logistics.
Manage data across wide range of program activities.
Coordinate procurement activities, including invoice processing, purchase requests, and ordering office and PPE supplies.
Key Job Elements
Internal and external communication
Prospective client and caregiver support
Administrative activities
Strategy support and implementation
Ability to work with diverse groups located around the Bay Area and beyond
Discretion with confidential information
Requirements
Bachelor’s degree from an accredited college or university is required.
Minimum 2 or more years of work-related experience in administrative support, elder care, or other customer service.
Experience working with different levels of leadership; strong customer service skills.
Experience working in nonprofit organizations desired.
Excellent verbal and written communication skills.
Exceptional time management and organizational skills with the ability to prioritize tasks effectively.
Proficient in Microsoft Office and experience with databases.
Must have excellent interpersonal skills, and be positive, creative, willing to learn, and hard-working.
COMPENSATION
Range: $32 - $35/Hourly
This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors.
This range does not include any additional equity, benefits, or other non-monetary compensation which may be included.
Beware of Hiring Scams
We are aware that some third parties have reposted our job listings in an attempt to scam applicants. Please be cautious and only apply through our official channels.
Institute on Aging will never request payment or sensitive personal information such as Social Security numbers during the hiring process.
All official communication will come from a verified IOA email address.
If you receive any suspicious communication or requests, report them to talentacquisition@ioaging.org.
All legitimate job openings can be found on the Institute on Aging Careers Page.
We encourage you to learn more about IOA by visiting us here.
IOA reserves the right to adjust work hours or duties when appropriate.
Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
