Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.
Role Type: Contract / Internship (High-Commitment)
Location: Bengaluru (On-site)
Travel: Extensive travel across India
Duration: 6 Months
Working Hours: 6 days/week | Project-dependent hours
Role Overview
We are looking for a Trainer (Intern) to support the onboarding, training, assessment, and certification of Field Operators working on large-scale field operations.
This is a hands-on training role, not a conventional classroom-only position. You will be responsible for taking candidates through the complete training journey, from onboarding and practical training to assessment and certification.
The role requires extensive travel across India, strong communication skills, confidence in managing groups, and the ability to strictly enforce SOPs and make objective certification decisions.
Key Responsibilities
- 1. Training & Onboarding
- Conduct classroom and hands-on training sessions for Field Operators.|
- Explain SOPs, technical processes, and field procedures in a simple and actionable manner.
- Demonstrate correct equipment handling and operating procedures.
- Manage training batches and maintain discipline, engagement, and focus.
- Take ownership of trainees from onboarding through certification.
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- 2. Assessment & Certification
- Conduct knowledge quizzes and practical assessments.
- Evaluate candidates against defined assessment criteria.
- Make objective Select / Reject decisions based on performance.
- Provide corrective coaching and feedback where required.
- Ensure only candidates meeting the required standard are certified and deployed.
- Maintain certification standards even when there is pressure to increase deployment numbers.
- 3. Field Training & Travel
- Travel extensively across India to conduct training at different locations.
- Conduct training and practical assessments in field environments.
- Support newly certified Field Operators during initial deployment when required.
- Adapt to changing locations, schedules, batch sizes, and operational requirements.
- Be comfortable spending extended periods away from Bengaluru when required.
- 4. Quality, Reporting & Improvement
