Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.
About the Role
- We are looking for experienced Shift Supervisors to oversee evening and night shift operations
- across our Airbnb, kitchen, and in-office data collection locations in Marathalli. As a Supervisor,
- you will manage a team of Data Collectors, ensure shift productivity and quality targets are met,
- and submit all required reports on time.
- Your specific shift timing and location will be confirmed during the interview process based on
- current requirements.
Key Responsibilities
- Oversee shift operations for a team of Data Collectors at the assigned location
- Monitor productivity and quality in real time throughout the shift
- Collect the next day's task list from the client before the stipulated time and coordinate with
- the Team Lead
- Ensure demo recordings are submitted on time per the daily schedule
- Flag quality issues immediately to the Trainer and Team Lead
- Maintain shift attendance log and real-time productivity tracking
- Submit SOD, MOD, EOD, and Inventory reports for the shift
- Coordinate with the Inventory Manager on device availability and equipment issues •
- Support replacement of underperforming Data Collectors in coordination with the Team
- Lead
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What We're Looking For
- Minimum 1 year of experience in floor management, team handling, or operations
- supervision
- Graduate preferred — 10+2 minimum
- Not a fresher — prior experience in a supervisory or team lead capacity is mandatory
- Comfortable working for morning, afternoon or night shifts
- Strong attention to detail and ability to monitor multiple tasks simultaneously • Comfortable
- with report writing and basic digital tools (WhatsApp, Google Sheets, or similar) • Excellent
- communication and team management skills
- Punctual and reliable — must be present for the full duration of the shift
What We Offer
- ₹27,500 gross monthly salary
- Performance-based shift incentives based on team productivity
- Structured reporting framework with full Team Lead support