Lean Expertise & Application
Apply lean expertise and methodologies throughout all business functions to identify and eliminate waste (muda), streamline processes, and optimize operational efficiency
Conduct in-depth value-stream mapping exercises across departments to visualize current state, identify bottlenecks and waste, and design future state processes
Support Kaizen events, workshops, and rapid improvement activities to drive continuous improvement at the team and process level
Leverage lean tools including standard work, visual management, root cause analysis (5 Whys, Fishbone), and PDCA cycles to solve operational challenges
Measure and track waste elimination impact in terms of revenue per employee, cycle time reduction, quality improvements, and other key operational metrics
Partner with functional leaders to embed lean thinking into daily operations and decision-making processes
Lean Culture Development
Facilitate lean culture adoption across the organization by modeling lean behaviors and demonstrating the value of continuous improvement
Collaborate with the Executive C-Suite, key subject matter experts, and external lean consultancy firm to design and deliver lean improvements
Conduct “train the trainer” sessions to build internal lean capability and expand the network of lean practitioners
Track lean adoption metrics including eNPS (employee Net Promoter Score) related to lean practices and transformation initiatives
Build a repository of lean tools, templates, and best practices that teams can readily access and apply
Support the transformation team in documenting case studies and success stories that showcase the impact of lean initiatives
Cross-Functional Collaboration
Work closely with Strategic Program Managers to ensure consistent application of lean principles across all annual improvement priorities
Partner with Business Unit Chiefs of Staff and functional operational leads to identify lean improvement opportunities
Lead through influence across Product, Engineering, Sales, Marketing, Operations, and other functions to drive lean adoption
Serve as a lean subject matter expert, providing guidance on methodology application and tool selection
Change Management Support
Support change management activities for lean transformation initiatives, including stakeholder engagement and resistance management
Communicate the why; behind lean initiatives to build understanding and buy-in at all organizational levels
Facilitate retrospectives and lessons learned sessions to capture insights and drive continuous improvement in transformation approaches
Partner with functional leaders to ensure sustained adoption of lean practices and embed continuous improvement into team routines
Qualifications
Required
Bachelor's degree or equivalent experience
3-5 years of experience applying lean methodologies in operational or transformation roles
Deep expertise in lean tools and techniques including value-stream mapping, Kaizen, visual management, and problem-solving
Proven track record conducting value-stream mapping exercises and driving measurable waste elimination results
3-7 years of project management experience, including leading cross-functional initiatives in software companies
Strong facilitation skills with ability to lead workshops, Kaizen events, and executive-level meetings
Experience training others on lean methodologies and building organizational lean capability
Analytical mindset with ability to measure impact in terms of revenue per employee, cycle time, quality, and other operational metrics
Exceptional communication skills with ability to influence stakeholders at all levels
Proficiency in program management tools, such as Smartsheet
Preferred
Lean certification (Bronze or higher) or Lean Six Sigma certification (Yellow Belt or higher)
Experience in technology companies undergoing significant transformation
Background working with lean consultancies or as an internal lean champion
Understanding of SaaS business models, metrics (ARR, NRR), AI transformation, and go-to-market strategies
Key Competencies
Lean Thinking & Methodology Expertise
Value-Stream Mapping & Process Analysis
Project Management & Execution
Executive Stakeholder Management
Facilitation & Training Skills
Change Leadership & Influence
Data-Driven Decision Making
Cross-Functional Collaboration
Continuous Improvement Mindset
Results Orientation
The salary range in United States of America for this position is 88,000.00 to 111,000.00 USD Annual.
Your specific offer within this range will be determined by your skills, experience, and qualifications. For non-sales roles, you may be eligible for a bonus. For sales roles, this range includes a commission target.
We are committed to pay transparency and fair compensation practices. If you have questions about our compensation approach, please don't hesitate to ask during the interview process.
Additional Information
All your information will be kept confidential according to EEO guidelines.
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