Job & Division Summary
The Senior Salesforce Developer will support and enhance the Salesforce ecosystem with a primary focus on Service Cloud and Salesforce CPQ. The role will maintain application stability, partner with business users, support integrations including with SAP, PMPro, Adobe and drive continuous improvement across service operations.
Responsibilities
Gather requirements and partner directly with business stakeholders
Develops, tests, and executes processes, change requests, and enhancements using best practices
Troubleshoot configuration, data, and integration issues.
Manage incidents, requests, and changes through ServiceNow and Salesforce
Support testing cycles, releases and documentation.
Drive process improvements and automation initiatives.
Mandatory Requirements
Bachelor's degree or equivalent experience.
5+ years supporting Salesforce in an enterprise environment.
3+ years with Salesforce Service Cloud and/or Salesforce CPQ.
Experience integrating Salesforce with SAP and/or Oracle ERP.
Experience with CPQ best practices, governor limits, and performance tuning
Experience with Document Generating and Templates (PDF, Word, and Adobe e-sign.
Experience with Salesforce code and customization.
ERP integrations through APEX and Custom Components
Strong customer service and stakeholder management skills.
Desired Skills
Salesforce Administrator Certification.
Salesforce CPQ Certification.
Knowledge of SAP ECC, SAP S/4HANA.
Experience in manufacturing or industrial environments.
Familiarity with Enosix integration platform
Technical Skills
Salesforce Service Cloud, Salesforce CPQ, Apex, Flows, LWC, Advanced Approvals, Pricing Rules, Security Model, Reporting, SAP, APIs, Middleware Platforms, Data Management, Release Management.
Travel & Work Arrangements/Requirements
This position is based in Bangalore, India, with a hybrid work arrangement and minimal anticipated travel.
What we Offer
We are all owners of the company! Stock options (Employee Ownership Program) that align your interests with the company's success.
Yearly performance-based bonus, rewarding your hard work and dedication.
Leave Encashments
Maternity/Paternity Leaves
Employee Health covered under Medical, Group Term Life & Accident Insurance
Employee Assistance Program
Employee development with LinkedIn Learning
Employee recognition via Awardco
Collaborative, multicultural work environment with a team of dedicated professionals, fostering innovation and teamwork.
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.
Special Accommodation
If you are a person with a disability and need assistance applying for a job, please submit a request.
Lean on us to help you make life better
We think and act like owners.
We are committed to making our customers successful.
We are bold in our aspirations while moving forward with humility and integrity.
We foster inspired teams.
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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.
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