Be a Contributor — What You’ll Do
Deliver live, virtual, and onsite technical training to customers, partners, and employees across regions and time zones
Teach investigation workflows from symptoms to likely root causes using flow, routing, telemetry, synthetic data, and relevant AI-assisted capabilities
Help learners evaluate data quality, coverage, sampling, blind spots, and confidence in findings
Design, maintain, and validate hands-on labs, demonstrations, and datasets
Adapt and localize training for different audiences, regions, and delivery formats using adult-learning principles
Assess learner understanding through practical exercises, labs, and knowledge checks, then use feedback to improve delivery
Serve as the primary technical contact for the product area across manuals, guides, presentations, labs, datasets, and online courses
Draft and review technical content for accuracy, clarity, audience appropriateness, and alignment with product releases
Partner with other teams to understand use cases, track releases, and maintain current training materials
Use approved AI tools for training preparation, content organization, feedback analysis, personalized learning support, exercise development, and documentation while applying human review for accuracy, security, privacy, and responsible use
Be Prepared — What You Bring
Typically 3–5 years of relevant experience in networking, network operations, or network infrastructure with a bachelor’s degree; 1–3 years with a master’s degree; or a PhD without experience; equivalent work experience may substitute for formal education
Demonstrated experience developing or delivering technical training, or explaining complex material through mentoring, enablement, or documentation
Strong written and verbal communication skills in English, with the ability to create clear technical content and present to technical and nontechnical audiences
Proficiency in IPv4 and IPv6 networking fundamentals, including TCP/IP, routing, switching, firewalls, and VPNs
Experience with monitoring or observability tools and working knowledge of network data collection, including flow records, NetFlow, SNMP, or logs
Experience with a public cloud platform such as AWS, Azure, or GCP, plus familiarity with Linux or Windows administration
Ability to organize competing deliverables, take ownership of outcomes, and collaborate effectively across regions and time zones
Working familiarity with approved AI productivity, analytics, automation, or content-development tools, including the ability to validate outputs and identify where human judgment is required
A related technical degree or certifications such as CompTIA Network+, Cisco CCNA or CCNP, or an AWS certification
Exposure to Internet routing and peering, synthetic monitoring, Docker or Kubernetes, DNS, DHCP, or IP address management
Be Successful — Your Path
First 90 Days: Immerse in our culture, connect with mentors (Blox Buddies), and map the systems and meet with key stakeholders that rely on your work. Discuss and create short/long term goals.
Six Months
Independently deliver core network observability courses and incorporate learner and stakeholder feedback into subsequent sessions
Complete all assigned Infoblox industry and product training
Contribute technical expertise to at least three network observability training modules and support content review through publication
Demonstrate a live investigation from symptom through root-cause analysis and coach learners to reproduce the approach
Establish working relationships with partner teams and contribute to cross-functional projects
Maintain accurate, audience-appropriate training materials, labs, datasets, and demonstrations
One Year
Develop proficient working knowledge of the network observability domain and Infoblox products, becoming a trusted technical resource for the Education team
Design and develop a hands-on lab and validate it for technical accuracy and learner usability
Meet or exceed learner-satisfaction targets and use feedback to improve course content and delivery
Incorporate relevant release notes, roadmap updates, and internal changes into training content within agreed timelines
Develop working knowledge of at least one additional Infoblox product area
Contribute to Education team practices and continuous-improvement initiatives
Belong — Your Community
Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. Whether you code, create, sell, or care for customers, you’ll grow and belong here.
Be Rewarded — Benefits That Help You Grow, Thrive, Belong
Comprehensive health coverage, generous PTO, and flexible work options
Learning opportunities, career-mobility programs, and leadership workshops
Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that supports healthy collaboration
Modern offices with EV charging, healthy snacks, and culture celebrations
Charitable Giving Program supported by Company Match
Pay transparency and performance-based rewards, with offers reflecting role location, internal equity, experience, skills, education, and certifications
Ready to Be the Difference?
Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis
- Hybrid: #LI-Hybrid
- #LI-ST1
