Bachelor's Degree in Science or equivalent work experience
Minimum 3 years of overall IT experience
Minimum 3 years of experience in technical pre-sales/sales engineering, consulting, Customer Success Management, Technical Support and/or other customer facing role consulting on, delivering, or supporting technical products or service
Verbal and written fluency, including technical terms, in English, including the ability to effectively present technical and business related subjects to all audiences, from the user to the executive level
Desired Qualification
Must be enthusiastic, action oriented, capable of independently solving complex technical problems and able to communicate clearly and effectively to both technical and business audiences.
Demonstrated success developing client relationships.
Demonstrated problem solving skills, drive for results, interpersonal savvy, and customer focus.
Ability to self-manage and prioritize workload.
Experience in a customer facing role requiring a high level of individual responsibility, sound business judgment and account management, where an aptitude for improving customer satisfaction was successfully demonstrated.