Working knowledge of ticketing systems; creating, updating and closing tickets
Strong customer service customer service skills (both written and verbal)
Excellent interpersonal skills, ability to listen and understand what is being described
Experience with one or more cloud providers such as AWS, Azure and Google Cloud Platform
Ability to effectively deliver and execute technical projects across multiple engagements in a customer-facing-capacity
Cloud knowledge and experience
The Work
Design and deliver GCP architectures and environments that make sure customers get the most out the cloud
Create new experiences for the end user as part of a team ranging from industry specialist organizations t0 technology groups
Work with management-level counterparts as a team player
Tweak applications to work better in the cloud environment
Experience in creating buckets, Provisioning of Linux servers, finetuning, configurations, authentication, network (preferable Google cloud)
Preferred cloud skills
At least one GCP associate or professional certification
A background in either system engineering or another development background
Hands-on-keyboard experience across a broad range of GCP services, with deep-dive knowledge and skills in specific services (preferably working in a large organization)
Experience or working knowledge with public cloud automation and scripting tools like CFn, Terraform, Ansible, Puppet, and Jenkins
Skills with at least two relevant programming languages (compiled or scripted)
Additional skills
You’ve got a bachelor’s degree or equivalent
You’re an experienced GCP Cloud Architect
You know your way around Unix, Linux, Windows Administration and scripting
You’re familiar with the software development lifecycle and agile methodologies
You have experience with application architecture patterns and best practices
You’re a quick learner who can’t help sharing what you’ve learned with the rest of the team