Job Title: Business Analyst – Pharma / Life Sciences Location: Bangalore, India (hybrid) | Experience: 6–10 years | Type: Full-time About the Role We are looking for a Business Analyst with strong Pharmaceutical / Life Sciences domain experience to join our enterprise transformation practice. You will sit between business stakeholders and delivery teams on large SAP and digital programs — translating regulated, process-heavy business needs into clear, buildable requirements, and making sure what ships actually solves the problem. Key Responsibilities Elicit, analyse and document business requirements through workshops, stakeholder interviews and process walkthroughs with Pharma business users (Manufacturing, Quality, Supply Chain, Regulatory, Commercial). Produce high-quality artefacts: BRDs, functional specifications, user stories with acceptance criteria, process flows (As-Is / To-Be), traceability matrices and data mapping documents. Perform fit-gap analysis against standard SAP functionality and recommend standard-first solutions, flagging genuine gaps for custom build. Partner with functional and technical consultants to shape solution design, and review build against agreed requirements. Drive UAT — define test scenarios, coordinate business testers, triage defects, and manage sign-off. Support validation and compliance deliverables where the solution falls under GxP / regulated scope (URS, traceability, change control documentation). Manage scope and change: assess change requests for impact on cost, timeline and risk, and support the CAB / governance process. Support data migration and cutover activities from a requirements and business-readiness perspective. Contribute to training material, SOP updates and hypercare support post go-live. Domain Experience Required Demonstrable experience on projects in at least two of the following Pharma value-chain areas: Manufacturing & Batch Management (batch genealogy, yield, shop-floor integration) Quality Management (inspection plans, deviations, CAPA, batch release) Supply Chain & Serialisation (track & trace, DSCSA / EU FMD, cold chain, lot traceability) Regulatory & Master Data (material/recipe master, specification management, product registration) Commercial / Distribution (chargebacks, rebates, contracts, tender pricing) Must-Have Skills 6+ years as a Business Analyst, with at least 3 years on Pharma or Life Sciences programs. Hands-on experience with SAP ECC and/or S/4HANA in relevant modules (MM, PP-PI, QM, SD, EWM). Strong requirements engineering skills — able to write specs a developer can build from without re-interviewing the business. Working knowledge of regulated-environment concepts: GxP, GMP, 21 CFR Part 11, data integrity (ALCOA+), computer system validation. Comfortable in both Agile (user stories, backlog grooming, sprint ceremonies) and Waterfall delivery models. Proficiency with JIRA / Azure DevOps, Confluence, Visio or Signavio, and Excel-based analysis. Excellent written and verbal communication; confident facilitating workshops with senior client stakeholders. Good to Have Exposure to SAP BTP, Fiori/UI5, or integration platforms (CPI/Integration Suite). Experience with validation-lifecycle tooling or CSV documentation in a client audit context. Familiarity with LIMS, MES, or serialisation platforms and their SAP touchpoints. Prior consulting or system-integrator background with client-facing delivery exposure.
