The SDR will work actively with our field sales team to identify target school districts and implement outreach cadences to generate and qualify leads for our products. The GDR will also work extensively within our marketing automation and AI-powered tools to identify, develop, and qualify leads for our field sales team. This role also manages and maintains our lead process protocols to ensure all qualified sales leads are properly distributed and tracked in our sales support systems.
Our Sales Development Team thrives on culture and collaboration, so working together 2-3 days a week in one of our two offices - Alpharetta and Atlanta - is required.
Sales Development Representative Responsibilities
Generate new business pipeline primarily through outbound prospecting
Operate within RevOps at the intersection of Sales and Marketing, working inside a centrally coordinated outreach cadence that sequences prospect touches across Demand Gen, SDR, and Sales to prevent duplicate or conflicting outreach
Design effective outbound prospecting sequences to effectively contact target school districts
Engage and qualify prospects using agentic-powered workflows, insights, and automated intelligence
Utilize AI agents to research accounts, tailor messaging, and execute high-quality outreach at scale, alongside core sales tech stack
Activate demand by delivering personalized engagement across email, phone, social, and in-product channels
Partner with Demand Generation to act on campaign and account signals in real time, prioritizing outreach based on the most current marketing and sales intelligence available
Carry and consistently deliver against a quota and activity metrics, tracked through Salesforce/Gong, and reported in a weekly goal-setting and readout cadence
Represent Incident IQ at industry conferences, trade shows, and marketing-hosted events, including independently engaging prospects and conducting account drop-ins as needed
Work strategically with your field sales partner on a Go-to-Market strategy
Sales Development Representative Requirements
Four (4) year college degree, or equivalent
Experience or interest in working with AI-powered sales engagement tools to improve prospecting efficiency and outreach quality
Sales tech experience - Primarily Salesforce, Gong, and Qualified to maximize performance and efficiency
High energy, high activity personality and personal drive
What makes Incident IQ different
We facilitate whole-person growth where employees can develop personally as well as professionally.
We offer an energetic and collaborative environment; everyone’s opinion matters!
We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!
We provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta!
Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO).
Incident IQ is an Equal Opportunity Employer
