Medical Insurance with Dental and Vision
Life, short-term, and long-term disability options
Career advancement opportunities and professional development
Wellness programs that promote a healthy work-life balance
Flexible Spending Account – Health Care/Childcare
CalPERS retirement
457(b) option with a contribution match
Paid life insurance for employees
Pet care insurance
Education & Requirements
A minimum of two (2) years of experience required in a combination of the following areas:
Operational support experience is required
Design/administration of monitoring products
Monitoring and configuration management for scalable environments
Basic Script Python and PowerShell
DevOps and SRE activities and understanding of industry best practices
Associate’s degree in a computer-related field or similar technical field from an accredited institution required
In lieu of the required degree, a minimum of two (2) years of additional technical operational support experience is required for this position
This experience is in addition to the minimum years listed in the Experience Requirements above
Key Qualifications
Working knowledge and proficient understanding of
Basic scripting Python and PowerShell
Automating processes and integrating tools using REST APIs
APM/ITIM tools like Dynatrace or Elastic Search
Microsoft Windows Server operating system, Microsoft Windows 10/11, Microsoft Office 2013/2016/O365 products: Word, Excel, PowerPoint, and Access
TCP/IP networking, Citrix, VDI knowledge
Strong planning, organization, critical thinking, decision-making, and communication (verbal and written) skills. Demonstrates effective use of listening skills
Interpersonal and collaboration skills. Proactive application monitoring and technical troubleshooting skills
Proven ability to
Problem solve utilizing analytical and critical thinking
Convey information and express thoughts and facts clearly, orally, and in writing
Collaborate and communicate in a team-based environment
Display openness to other people’s ideas and thoughts
Must be able to lift, push or pull up to 50 lbs.
Items weighing more than 50 lbs. will require assistance when moving
Back support belts must be worn when lifting, pushing, or pulling items. Projects involving lifting server appliance weights up to 50 lbs.
Start your journey towards a thriving future with IEHP and apply TODAY!
