Supervisor, Hematology Laboratory
ICON plc | Farmingdale, NY | Full-Time
Department: Clinical Laboratory – Hematology, Urinalysis, Coagulation & HbA1c
What You Will Do
You will oversee daily operations across four testing disciplines within our Hematology department, including Hematology, Urinalysis, Coagulation, Hemoglobin A1c testing.
Key supervisory responsibilities include
Supervising day-to-day laboratory operations across hematology, urinalysis, coagulation, and HbA1c testing, ensuring accurate and timely processing of clinical trial specimens
Managing, mentoring, and developing laboratory staff, including training on instrumentation, SOPs, and quality standards
Maintaining compliance with CLIA, CAP, NYS, and sponsor-specific requirements across all testing areas
Overseeing quality control performance, instrument maintenance schedules, preventive maintenance, and troubleshooting on Sysmex, Novus, Stago, and Trinity Biotech platforms
Reviewing and approving QC data, ensuring out-of-control events are properly investigated and documented
Collaborating with cross-functional teams to resolve specimen-related issues and support clinical trial deliverables
Contributing to SOP authorship, review cycles, and appendix maintenance for supervised testing areas
Supporting proficiency testing, external quality assurance, bi-monthly studies, and regulatory inspection readiness
Tracking and reporting section-level turnaround time (TAT) performance, flagging exceptions, and implementing corrective actions
Participating in cross-site harmonization initiatives
Working at a CRO vs. a Hospital Lab
If you’ve built your career in a hospital, you’ll feel at home in our laboratory — and find the broader scope genuinely energizing.
What’s Familiar
The instrumentation and technical discipline will be immediately recognizable:
Sysmex and hematology analyzers for CBC and differential — the same platforms in clinical labs nationwide
Stago coagulation platforms for PT, aPTT, and fibrinogen testing
Trinity Biotech Premier Hb9210 for NGSP-certified HbA1c
Novus Urinalysis with automated chemistry and microscopy review
Rigorous QC practices, SOP-driven workflows, and regulatory compliance expectations (CLIA, CAP, NYS)
What’s Different
The context and mission shift in meaningful ways
You are not reporting results to physicians for immediate clinical decisions — you are generating high-integrity data that feeds into clinical trial databases and regulatory submissions
Instead of collaborating with nurses, residents, and caregivers, your cross-functional partners include program managers, Global QC, Specimen Management, Harmonization, Data Integrity, and Scientific Affairs teams
Specimens arrive from clinical trial sites around the world with strict chain-of-custody and protocol-specific handling requirements — traceability and documentation are paramount
You will work within a globally harmonized laboratory network, aligning your section’s operations with ICON’s labs in Dublin, Singapore, and Beijing
Career growth extends beyond the laboratory — paths into global QC, validations, scientific affairs, and other senior roles are accessible from this position.
Your Profile
Required qualifications
New York State license as a Medical Laboratory Scientist (Clinical Laboratory Technologist) required
MLS(ASCP) or equivalent national certification preferred
Bachelor’s degree in Clinical Laboratory Science, Medical Technology, or related scientific discipline
Minimum 3–5 years of clinical laboratory experience with direct supervisory or lead responsibility
Hands-on experience with hematology, coagulation, urinalysis, and/or HbA1c testing strongly preferred
Working knowledge of CLIA, CAP, and NYS laboratory regulatory requirements
Strong organizational skills with the ability to manage staff, workload, and priorities simultaneously
Excellent communication skills and ability to collaborate across functional teams
Experience in a CRO, clinical trials, or pharmaceutical laboratory environment a plus
#LI-FL1
Salary Range- This is for Farmingdale NY location only
$103,790 to $124,548
What ICON can offer you
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Salary range: $83,032.00-$103,790.00
Bonus, Com, Stock, Benefits & Disclaimer verbiage
Actual compensation will be determined based on factors such as geographic location, work experience, education/training, and skill level. You may be eligible for a bonus, stock compensation and commissions in some cases depending on your role and performance.
Are you a current ICON Employee? Please click here to apply
