Support ongoing data-cleanup and data-quality initiatives.
Translation Data Review
Review recurring reports from ICON Language Services relating to updated and newly available translations.
Check that translations are correctly recorded, including language, country, version, format, status and related COA information.
Compare reports against existing system records and investigate discrepancies.
Update records once the correct information and source have been confirmed.
Identify missing information, duplicates or inconsistencies and escalate queries to the appropriate teams when required.
Ensure completed updates are correctly linked and searchable within the system.
Project & Team Support
Manage assigned tasks and activities in line with agreed priorities, procedures and timelines.
Track progress, maintain clear documentation and highlight any issues or blockers.
Conduct targeted searches for COA information, including instrument names, developers or copyright holders, versions, translations, language and country availability, and supporting documentation.
Gather and compare information from approved internal systems, reports and other validated sources.
Support the ACU team with data lookups, reconciliation, translation checks and database updates.
Flag conflicting or unsupported information rather than making unverified changes.
Reporting & Process Improvement
Maintain trackers, summaries and status reports using Microsoft Excel and other approved tools.
Monitor outstanding actions and data-quality issues.
Follow established ACU procedures, data-entry standards and document-control requirements.
Maintain work instructions, checklists and reference materials.
Identify opportunities to improve data quality, searchability and operational processes.
Handle confidential and proprietary information appropriately.
Knowledge, Skills & Experience
Excellent attention to detail and a strong focus on accuracy.
The ability to review large volumes of information methodically and identify discrepancies.
Good analytical, research, problem-solving and organisational skills.
Good working knowledge of Microsoft Excel, including sorting, filtering, lookups and basic data analysis.
The ability to manage priorities, follow detailed processes and meet deadlines.
Strong written communication skills in English.
Experience working with structured databases or content-management systems would be an advantage.
Additional language skills would be beneficial.
Previous experience with Clinical Outcome Assessments, translations, licensing information or regulated content would be an advantage, but is not essential, as training can be provided.
What ICON can offer you
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
