Job Overview Reporting into the Delivery lead, the Scrum Master at iCIMS is an empowering guide and agile process facilitator responsible for enabling high-performing, self-organizing teams that deliver value through the iCIMS Agile Framework. This role is pivotal in ensuring that agile principles are upheld, team dynamics are optimized, and delivery is aligned with business goals. The Scrum Master works closely with Product Owners, Delivery, Technical Leads, and cross-functional stakeholders to remove impediments, foster continuous improvement, and drive excellence in execution. About Us ICIMS is a leading enterprise hiring platform that combines the scale and reliability of enterprise software with the transformative power of AI. Thousands of organizations across more than 200 countries and territories trust ICIMS to find and hire the people who shape their future and drive their business forward. Powered by insights from billions of hiring interactions, continuous AI innovation, and a highly extensible platform, ICIMS helps organizations turn talent acquisition into a competitive advantage. For more than 25 years, ICIMS has delivered end-to-end hiring solutions that improve recruiting efficiency, reduce costs and create exceptional candidate experiences. ICIMS helps solve one of the biggest challenges businesses face today: building a workforce that can adapt, scale, and perform in an increasingly competitive and unpredictable talent market. We uniquely do that by combining enterprise-grade hiring technology, AI-powered insights and automation, and connected talent experiences to help organizations improve hiring outcomes while driving measurable impact. Responsibilities Guide and coach the team on Agile/Scrum practices and values in line with iCIMS Ways of Working. Facilitate all Scrum ceremonies: Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives across multiple teams. Remove impediments and foster team accountability. Liaise between Product, Engineering & Delivery teams to ensure alignment, foster a culture of transparency, raise risks and escalate when needed to ensure accountability, and continuous improvement. Track and communicate team metrics (velocity, burndown charts, committed vs delivery Ratio etc.) to stakeholders. Track capacity/velocity for teams work with Engineering Manager to mitigate risks caused by resource issue Maintain and adopt common agile delivery processes and practices across product lines and mentor other Scrum Masters and team members as needed. Consistently ensures that business is always conducted with integrity and that behavior aligns with iCIMS policies, procedures, and core competencies Qualifications 5+ years in Agile, 2+ years as Scrum Master. Certified Scrum Master (CSM) or equivalent. Strong facilitation, Agile tools, and communication skills. Experience with SaaS development environments. Excellent facilitation, coaching, and conflict-resolution skills. Preferred BA/BS or equivalent in Computer Science, Information Technology, Engineering, or other technical degree from a reputable institution In lieu of bachelor’s or technical degree, we will accept 4 additional years of software engineering experience EEO Statement ICIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at ICIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to request an accommodation due to a disability, please contact us at careers@icims.com. Compensation and Benefits Direct employment with full legal benefits Major medical insurance including dental, vision, and travel coverage 100% remote work 18 days of vacation Support for furniture and equipment Guide and coach the team on Agile/Scrum practices and values in line with iCIMS Ways of Working. Facilitate all Scrum ceremonies: Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives across multiple teams. Remove impediments and foster team accountability. Liaise between Product, Engineering & Delivery teams to ensure alignment, foster a culture of transparency, raise risks and escalate when needed to ensure accountability, and continuous improvement. Track and communicate team metrics (velocity, burndown charts, committed vs delivery Ratio etc.) to stakeholders. Track capacity/velocity for teams work with Engineering Manager to mitigate risks caused by resource issue Maintain and adopt common agile delivery processes and practices across product lines and mentor other Scrum Masters and team members as needed. Consistently ensures that business is always conducted with integrity and that behavior aligns with iCIMS policies, procedures, and core competencies 5+ years in Agile, 2+ years as Scrum Master. Certified Scrum Master (CSM) or equivalent. Strong facilitation, Agile tools, and communication skills. Experience with SaaS development environments. Excellent facilitation, coaching, and conflict-resolution skills.
