Job Overview The Competitive Intelligence (CI) Program Manager keeps iCIMS one step ahead of the competition. You’ll run the day-to-day engine of our CI program — collecting, synthesizing, and distributing competitive and market intelligence so Sales, Product, and Marketing can make faster, sharper decisions. You’ll build that engine AI-first. We expect you to use generative AI, agents, and automation to monitor the market continuously, turn raw signals into insight in hours instead of weeks, and scale CI well beyond what one person could do manually. You’ll work closely with Product Marketing, Sales Enablement, Labs, Decision Support, and senior leadership, and your work will inform pricing, product strategy, sales tactics, corporate development, and marketing campaigns. This is a high-visibility role for a curious, tech-forward self-starter who doesn’t wait to be asked — someone who spots a competitor’s move first, knows what it means for ICIMS, and gets the answer to the right people before the question comes up. About Us ICIMS is a leading enterprise hiring platform that combines the scale and reliability of enterprise software with the transformative power of AI. Thousands of organizations across more than 200 countries and territories trust ICIMS to find and hire the people who shape their future and drive their business forward. Powered by insights from billions of hiring interactions, continuous AI innovation, and a highly extensible platform, ICIMS helps organizations turn talent acquisition into a competitive advantage. For more than 25 years, ICIMS has delivered end-to-end hiring solutions that improve recruiting efficiency, reduce costs and create exceptional candidate experiences. ICIMS helps solve one of the biggest challenges businesses face today: building a workforce that can adapt, scale, and perform in an increasingly competitive and unpredictable talent market. We uniquely do that by combining enterprise-grade hiring technology, AI-powered insights and automation, and connected talent experiences to help organizations improve hiring outcomes while driving measurable impact. Responsibilities Own the ongoing collection, analysis, and synthesis of intelligence on ICIMS’ tier 1 and tier 2 competitors, including product offerings, go-to-market strategies, sales motions, pricing models, and key differentiators Build and run AI-powered market monitoring; design agents and automated workflows that track competitor news, product releases, pricing, reviews, hiring signals, and earnings, and surface what matters without manual digging Proactively flag emerging threats and trends, bringing a point of view on what they mean for ICIMS and a recommended response, not just a report of what happened Publish a recurring competitive digest and real-time alerts for leadership and the field, automated wherever possible Run win/loss analysis in partnership with Product Marketing, Product Management, and third-party research vendors, using AI to mine interviews, call recordings, and deal data for the patterns and root causes that move win rates Manage day-to-day vendor relationships that support our CI and win/loss programs, ensuring deliverables meet business needs Maintain internal competitive lists for Win Against, Saves, and Takeaways on a monthly basis Partner with Decision Support to deliver accurate, timely CI reporting, and continuously improve its relevance and usability Keep competitive profiles, battlecards, feature comparisons, and other enablement assets current in the CI portal. Draft competitor positioning documents aligned with ICIMS’ overall messaging and value proposition Partner with Sales Enablement and Product Marketing to turn competitive insights into sales plays, objection handling, and field training Present competitive findings in team meetings, field enablement sessions, and executive briefings Continuously test new AI tools and techniques, and share what works so the broader marketing team gets faster too Qualifications 3–5 years of experience in competitive intelligence, market intelligence, product marketing, or a related strategic analysis role (B2B SaaS strongly preferred) Hands-on, demonstrable experience using AI tools (e.g., Claude, ChatGPT, Gemini) and building agents or automated workflows A track record of proactively spotting insights and acting on them without being asked Strong analytical skills, with the ability to turn complex, messy information into clear, actionable takeaways Sharp writer and confident presenter who can tailor a message for a seller or an executive Tech-forward and quick to learn new platforms, including CI tools, CRM, conversation intelligence, and BI/reporting tools Ability to work independently, manage multiple priorities, and influence without direct authority Experience with win/loss analysis, Clozd, or other third-party research vendors a plus Familiarity with the HR tech or talent acquisition landscape a plus EEO Statement ICIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at ICIMS. We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to view a copy of the company’s affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability, please contact us at careers@icims.com. Compensation and Benefits We accept applications for this position on an ongoing basis until the position is filled. Applications will be reviewed as they are received, and qualified candidates may be contacted throughout the posting period. The anticipated base pay range for this position is $75,000-$110,000 annually. Final compensation will be based on factors such as relevant experience, skills, education, internal equity, and market data. This range aligns with our commitment to equitable and transparent compensation practices, as required by applicable law. Competitive health and wellness benefits include medical, dental, vision, 401(k), dependent care, short term and long-term disability, life and AD&D insurance, bonding and parental leave, mindfulness resources, an open vacation policy, sick days, paid holidays, quiet hours each workday, and tuition reimbursement. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits Own the ongoing collection, analysis, and synthesis of intelligence on ICIMS’ tier 1 and tier 2 competitors, including product offerings, go-to-market strategies, sales motions, pricing models, and key differentiators Build and run AI-powered market monitoring; design agents and automated workflows that track competitor news, product releases, pricing, reviews, hiring signals, and earnings, and surface what matters without manual digging Proactively flag emerging threats and trends, bringing a point of view on what they mean for ICIMS and a recommended response, not just a report of what happened Publish a recurring competitive digest and real-time alerts for leadership and the field, automated wherever possible Run win/loss analysis in partnership with Product Marketing, Product Management, and third-party research vendors, using AI to mine interviews, call recordings, and deal data for the patterns and root causes that move win rates Manage day-to-day vendor relationships that support our CI and win/loss programs, ensuring deliverables meet business needs Maintain internal competitive lists for Win Against, Saves, and Takeaways on a monthly basis Partner with Decision Support to deliver accurate, timely CI reporting, and continuously improve its relevance and usability Keep competitive profiles, battlecards, feature comparisons, and other enablement assets current in the CI portal. Draft competitor positioning documents aligned with ICIMS’ overall messaging and value proposition Partner with Sales Enablement and Product Marketing to turn competitive insights into sales plays, objection handling, and field training Present competitive findings in team meetings, field enablement sessions, and executive briefings Continuously test new AI tools and techniques, and share what works so the broader marketing team gets faster too 3–5 years of experience in competitive intelligence, market intelligence, product marketing, or a related strategic analysis role (B2B SaaS strongly preferred) Hands-on, demonstrable experience using AI tools (e.g., Claude, ChatGPT, Gemini) and building agents or automated workflows A track record of proactively spotting insights and acting on them without being asked Strong analytical skills, with the ability to turn complex, messy information into clear, actionable takeaways Sharp writer and confident presenter who can tailor a message for a seller or an executive Tech-forward and quick to learn new platforms, including CI tools, CRM, conversation intelligence, and BI/reporting tools Ability to work independently, manage multiple priorities, and influence without direct authority Experience with win/loss analysis, Clozd, or other third-party research vendors a plus Familiarity with the HR tech or talent acquisition landscape a plus
