Job Location: Remote, however, strong preference for candidates who live in the Washington DC Metro Area. There will be occasional onsite meetings on the client site in Washington, DC.
If you accept this position, you should note that ICF does monitor employee work locations, blocks access from foreign locations/foreign IP addresses, and prohibits personal VPN connections.
What You Will Do
Maintains the operating system that connects roadmap, backlog, delivery plans, dependency logs, decision tracking, release alignment, Product Ops dashboard inputs, and cross-team coordination.
Ensures teams follow common backlog standards, readiness criteria, planning calendars, reporting rhythms, and escalation paths.
Works with Agile Delivery Managers, Domain Product Managers, Functional Leads, and the Program Manager to keep risks, dependencies, decisions, and delivery status visible.
Apply Product operations, integrated planning, dependency management, decision logs, dashboards, release planning, Agile metrics, and portfolio coordination to support role delivery.
Collaborate with relevant product, engineering, security, governance, quality, and customer-facing stakeholders as required by the role.
Document work products, decisions, risks, and delivery evidence to support traceability and continuous improvement.
Basic Qualifications
U.S. Citizenship is required due to federal contract requirements.
Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S.
Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years.
Bachelor's degree in Project Management, Information Systems, Business Administration, Product Operations, Computer Science, Public Administration, or related field; or a high school diploma with four (4) additional years of relevant experience in lieu of a bachelor's degree.
Minimum 6 years of relevant experience aligned to the responsibilities of this role.
Master's degree may substitute for two (2) years of relevant experience.
Preferred Qualifications
Experience leading Agile delivery, product operations, program execution, or Release Train Engineer (RTE) functions within large, complex technology programs.
Experience planning and facilitating Program Increment (PI) Planning events, release planning activities, roadmap synchronization, and cross-team delivery coordination.
Experience managing integrated delivery plans, dependency tracking, decision logs, risk registers, and issue escalation processes across multiple teams and workstreams.
Experience supporting Agile Release Trains (ARTs), Scrum teams, product teams, and delivery leadership through execution planning and continuous improvement activities.
Experience tracking and reporting delivery metrics including milestone performance, feature completion, roadmap progress, velocity, predictability, throughput, dependency health, and release readiness.
Experience coordinating software, data, analytics, cloud, or platform modernization initiatives involving multiple teams and stakeholders.
Experience facilitating collaboration among Product Managers, Product Owners, Scrum Masters, Architects, Engineers, Security teams, and customer stakeholders.
Experience developing executive-level dashboards, status reporting, delivery insights, and program performance reporting.
Experience identifying and resolving organizational impediments, delivery bottlenecks, resource constraints, and cross-functional execution risks.
Experience coaching teams and delivery leads on Agile, Scrum, Kanban, SAFe, Lean, and continuous improvement practices.
Experience utilizing Agile delivery and planning tools such as Jira, Confluence, Azure DevOps, Microsoft Project, Miro, or similar platforms.
Strong understanding of software development lifecycle (SDLC), release management, and enterprise delivery governance processes.
Experience supporting Federal government, healthcare, or other highly regulated environments preferred.
SAFe RTE, SAFe Program Consultant (SPC), PMP, Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent certifications preferred.
Professional Skills
Highly effective analytical, problem-solving, and decision-making capabilities.
Excellent written and verbal communication skills, with the ability to work effectively across technical and non-technical audiences.
Strong organization, attention to detail, and the ability to prioritize and manage multiple responsibilities.
Collaborative approach with a commitment to quality, accountability, and continuous improvement.
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Bot and Third-Party Applications
Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance.
- Working at ICF
- ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Work Authorization and Sponsorship All candidates must be authorized to work in the United States. This position is not eligible for new H-1B visa sponsorship by ICF. Candidates who currently hold valid work authorization may be considered for a change of employer petition, subject to company policy and applicable immigration requirements.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is
$74,090.00 - $125,954.00
Nationwide Remote Office (US99)
