Job Location and Client Requirements
Work may be performed at an ICF or other contractor facility, a rented facility, or a client site in the Washington, DC metropolitan area, depending on program needs. The position may require domestic travel and on-site support for peer-review panels, workshops, and program meetings. No classified security clearance is required.
Key Responsibilities
Support daily activities and service delivery across federal research solicitations, proposal receipt, scientific or technical peer review, selection communications, and review closeout.
Maintain project schedules, milestone charts, task trackers, checklists, reviewer records, panel rosters, action items, and other workflow documentation.
Monitor assigned activities against deliverables and deadlines and promptly identify missing information, delays, or other issues to the task lead.
Prepare routine status reports, summaries, correspondence, templates, and meeting materials using established formats and procedures.
Support project managers and task leads with panel preparation and execution, including reviewer assignments, evaluation forms and instructions, reminders, participant communications, and distribution of approved materials.
Enter, validate, organize, and track solicitation, Notice of Intent, proposal, reviewer, and panel information in peer-review and grants-management systems.
Support approved solicitation postings, notifications, and related updates through Grants.gov, and other designated channels.
Use meeting-planning and peer-review tools to support secure proposal access and in-person, virtual, and hybrid review activities.
Coordinate with logistics staff on reviewer travel, meeting access, schedules, and other participant needs as assigned.
Provide responsive customer service to reviewers, panelists, applicants, program staff, and project team members within the scope of assigned responsibilities.
Maintain the confidentiality and integrity of proposal, reviewer, financial, personally identifiable, and pre-decisional information, including assigned conflict-of-interest and nondisclosure records.
Basic Qualifications
High school diploma or GED
5 years of professional experience providing business-process support; or a college degree and at least 1 year of professional experience providing business-process support.
Willingness and ability to travel domestically and provide on-site support for peer-review panels, workshops, and program meetings when required.
Must successfully complete a federal background investigation and obtain and maintain a Personal Identity Verification credential for required facility and system access.
Professional Skills
Strong organizational skills and attention to detail when managing schedules, records, participant information, and recurring deadlines.
Ability to follow established procedures, use templates, document work accurately, and escalate questions or exceptions promptly.
Clear and professional written and verbal communication with reviewers, program staff, applicants, and delivery teams.
Working knowledge of Microsoft Office or Microsoft 365 applications used for correspondence, spreadsheets, presentations, schedules, and status reporting.
Customer-service orientation and the ability to respond professionally to participant questions and changing priorities.
Discretion when handling confidential, proprietary, personally identifiable, financial, or pre-decisional information.
Preferred Skills and Experience
Experience supporting federal grants, research solicitations, Notice of Intent or proposal intake, merit review, or peer-review panels.
Experience working with researchers, scientific or technical reviewers, grant applicants, or federal program staff.
Experience using grants-management, peer-review, workflow, event-management, or virtual meeting systems; familiarity with Grants.gov is a plus.
Experience supporting multiple projects, panels, or meetings with overlapping schedules and deadlines.
Familiarity with records management, accessibility, confidentiality, nondisclosure, or conflict-of-interest procedures in a regulated environment.
Please note this role is contingent
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Bot and Third-Party Applications
Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance.
- Working at ICF
- ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is
$61,232.00 - $104,094.00
Nationwide Remote Office (US99)
