Training users on the Maconomy financial system modules
On-going maintenance and support of the Maconomy accounting system and related applications.
Evaluating issues and developing solutions to problems encountered with the Maconomy system and related applications.
Communicating with end users on support issues and managing the support process with Maconomy Support
Review and recommend changes to the Maconomy systems ERP portfolio.
Assist with the migration/setup of new companies (following acquisitions being migrated onto Maconomy to align processes and support efficiencies around consolidation / reporting / workflows) as well as projects within Maconomy, including security administration, maintaining users, groups, and user roles.
Create and maintain data import files to automate/simplify the upload of data.
Maintain and develop system process documentation.
Consult with key users to identify and understand critical requirements (including reporting requirements and enhancements).
Assist and play a key role with the Business Transformation team on financial system upgrades, transitions, implementations, and general process/procedural changes.
Maintenance of employee and user records
Day to day Maconomy ad hoc support to the Business
Ensuring timely maintenance and closure of support desk tickets.
Experience / Skillset
Maconomy systems administration / Knowledge desired
Minimum of 3 years previous experience in a Systems Administrator role essential, ideally in an international corporation setting
Familiarity with supporting local and international stakeholders.
Clear and confident (oral and written) communicator.
Awareness / understanding of end-to-end life cycle for Projects/initiatives (preferable but not essential)
Particularly good standard of Microsoft Excel skills desirable
Good knowledge of MS office suite of products expected.
Power BI or data visualisation skills desirable but not essential
Ability to write / amend VBA would be beneficial although not fundamental.
Knowledge of Cloud (SaaS) hosted software solutions.
XML, MPL or Java coding experience would be very welcome (Maconomy Extender skills desirable to support and develop Maconomy back-end customisations)
Bot and Third-Party Applications
Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance.
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Bangalore, India (II78)
