Oversee the development and implementation of new programs and services to optimize employee productivity and provide for a qualified and safe workforce.
Prioritize customer requests and technical trainer schedules as necessary, to ensure most effective use of training resources.
Ensure that required training follows Company, regulatory, State and Federal mandates.
Working with trainers, evaluate trainees' proficiency during training sessions and report their performance and recommendations to department managers.
Identify, analyze, and prioritize skill and training requirements and develop curricula and programs to address critical gaps.
Lead innovation projects to enhance the learning experience and provide an immersive approach to technical training where appropriate.
Occasional travel is required.
Supervise Technical Training team members, providing guidance and direction to ensure all technical training initiatives are completed and add value to the Company.
Oversee the development and implementation of new programs and services to optimize employee productivity and provide for a qualified and safe workforce.
Required Qualifications
Education & Experience Required
Associate's Degree in Engineering, Business Administration, Business Management, Behavioral Science, Communications or Education is required
Other candidates may be considered who have a High School diploma and at least 13 years of directly related experience as described below
Working knowledge of adult learning principals and methodologies
Ten years of utility experience preferred.
Experience conducting technical training and resolving day to day training issues
Supervisory experience preferred
Strong communication and relationship management skills
Knowledge of regulatory requirements for training and safe work practices (e.g. OSHA, NEC, NESC, PURA, DOT, NGA)
Technical knowledge of customer service and electric processes.
Experience working with union environments is desired.
Skills/Abilities
Ability to design and conduct effective training programs (e.g. instructional design, presentation skills, managing the learning environment)
Ability to lead a team across all operating companies
Aptitude to identify and upskill training staff as appropriate
Strong leadership abilities to navigate a matrixed environment
Skilled in developing a team environment
Behavioral Competencies
Develop self & others
Empower to grow
Collaborate and share
Be a role model
Focus to achieve results
Be agile
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Company
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Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com.
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.
Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.
Job Posting End Date
December-31-2026
