Execute the committed shipping schedules. This includes regularly going into the Factory floor for troubleshooting, problem-solving, and escalations to cross-functional team leaders.
Work with Customer and Hyve Traffic Team on requirements such as coordinating with Freight Forwarders on required Truck Sizes, White Gloves Services (if required), Security requirements (i.e. truck cannot be un-sealed), Air Shipping, etc.
Responsible to coordinate with Customer and Traffic Team/Freight Forwarder for correct Logistics/Delivery window.
Monitor and ensure that Customer SLA requirements are met such as PO to RTS (Ready to Ship) cycle times, identify any Causes of Delays (CoD), and ensure that any Root Causes and Corrective Actions (RCCA) are properly tracked and implemented cross-functionally at Hyve or with the Customer. This includes working closely with MFG to
ensure committed cycle times are met.
Track Customer re-work and change order requests and to ensure cost coverage before MCOs are generated. VII. Responsible to track Customer sustaining requests such as Sustaining RDT, ACC/ACP qual, etc. and to ensure cost coverage before WOs are generated.
Required Qualifications
Bachelor's degree OR Associate's degree plus 2+ years related experience OR Professional Certification plus 3+ years directly related experience
Advanced level skills in Microsoft Excel (pivot tables, vlookup, reporting, data analysis)
Experience using an ERP as well as Smartsheets
Operations management experience within the manufacturing industry
Knowledge of server products and compute manufacturing
An effective communicator (both verbal and written)
A fast learner and innovative problem solver
Process and detail oriented
Independent and efficient
Proactive
What’s in it for you
Benefit Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Mental Health Care
401K with match
Paid Holidays, Vacation & Sick Days
Tuition Reimbursement
Perks at Work
LEAP Program
MyFlexPay
We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We are committed to creating an inclusive environment for all employees.
