Supervising team output to ensure compliance with agreed service and quality standards.
Assisting with the creation and processing of broking, client, and technical documents (e.g., slips, quotes, indications).
Performing technical duties such as data entry, credit control, and chasing subjectivities.
Acting as a partner concern point for team-related issues and developing strong internal and external relationships.
Managing team performance, setting objectives, and supporting professional development.
Ensuring compliance with company policies, regulatory requirements, and standard processes.
Who We’re Looking For
Previous experience in leading or supervising teams, ideally within a similar role.
Strong understanding of Lloyd’s and the London market, as well as FCA regulations.
Proficient IT skills, including Microsoft Word, Excel, and PowerPoint.
Excellent interpersonal skills, both written and verbal, with capacity to support and guide less expert staff.
Highly organized with strong prioritisation and problem-solving abilities.
Attention to detail and the ability to produce accurate documentation.
A team player with supervisory skills, capable of motivating and developing others.
Proactive, self-motivated, and resilient under pressure.
Qualifications
GCSEs (or equivalent) including English and Maths are essential.
A-Level Grades A-C (or equivalent) preferred.
Progression towards professional qualifications is desired but not crucial.
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Permanent
