Role responsibilities
Process submissions by providing account triage for Underwriters
Provide backup support for Underwriters when traveling in the market
Gather and compile information required to quote and/or bind an account
Generate, edit, and send out a variety of correspondence on behalf of the Underwriters such as declination letters, quote follow ups and subjectivity reminders
Demonstrate basic understanding of technical underwriting principles and risk underwriting characteristics
Learn market dynamics, competitive landscape, and product differences (attend weekly underwriting meetings if applicable, ask questions) – need to understand what business is selling (understanding why deals are lost and adjusting accordingly)
Provide customer service and underwriting support to help achieve new and renewal premium goals
Build relationships with producers with supervision from more senior underwriters
Fill in for other team members to ensure business continuity during peak periods and/or when team members are unavailable
Assist Underwriters as requested
Complete other related clerical and administrative duties as assigned
Underwriting Authority
Working towards Underwriting Authority, but does not have it yet
Quote issuance as approved by senior underwriter
Binder issuance as approved by senior underwriter
Policy Issuance review
Conduct inspection review and analysis resulting in appropriate issue identification, and process post inspection changes as necessary
Key requirements
Bachelor’s degree in risk management, finance, business or a related field preferred
0–1 year underwriter or insurance experience
Foundational knowledge of insurance principles
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Ability to follow policies and procedures
Complete assigned tasks correctly, on time and able to learn quickly
Self-motivated and demonstrating attention to detail
Be able to work independently for extended periods
Excellent written and verbal communication skills as well as general business understanding
Travel up to 10% with an underwriter to shadow and participate in interactions between Underwriters and brokers
Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment
If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team
What we offer
A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.
We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.
EEO Statement
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
