Cultivate positive relationships with current clients, guaranteeing their needs are fulfilled with outstanding service.
Attend client meetings, take comprehensive notes, communicate with insurers, and handle renewal presentations and terms.
Keep collection specifications updated and meticulously maintained.
Identify and explore opportunities for existing clients, striving for the best possible outcomes. For example, recognising when a private client may benefit from a commercial policy.
Expand your insurance knowledge and work towards acquiring your Cert CII qualification.
Advise clients on products and solutions, considering their needs and referring found opportunities to the appropriate teams.
Deliver on cross sales targets set and contribute to the success of the team.
Identify clients that need a rebuilding cost survey and contents/art/jewellery valuations.
Undertake market analysis to secure the most competitive terms.
Ensure timely premium collection and adherence to processes and procedures.
Deliver on cross sales targets set and contribute to the success of the team.
Identify clients that need a rebuilding cost survey and contents/art/jewellery valuations.
Undertake market analysis to secure the most competitive terms.
Ensure timely premium collection and adherence to processes and procedures.
Adhere to FCA principles, Howden service standards, accepted market practices, and the CII Code of Ethics to protect client interests.
Align with GDPR regulations to maintain accurate record-keeping and client communication.
Adhere to the Bribery Act 2010, sanctions regulations, and anti-money laundering regulations, acting with transparency and responsibility.
Skills & Experience
2+ years’ experience
Excellent communication skills both written and verbal
Cert CII qualified or working towards
Proven experience in building and nurturing lasting relationships with Private or High-Net-Worth clients through trust, empathy, and attentive service.
A passion for delivering thoughtful, high-quality service with care.
Ability to collaborate closely with colleagues to manage larger accounts from inception to completion.
Tenacity and business curiosity, allowing you to seek out and capitalise on opportunities.
A willingness to learn and adapt, as every single day will present new challenges and opportunities.
Consultative skills, including effective questioning and active listening.
Excellent communication skills both written and verbal.
Committed to continuous professional development through eLearning and qualifications.
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Permanent
