Participate in meetings with global services to ensure effective knowledge transfer — composing internal documentation that fully reflects all activity related to the solution strategy.
Provide technical responses for Request for Proposals (RFPs) — growing knowledge and staying aware of best practices and market trends to deliver accurate, competitive, and compelling responses.
Participate in trade shows, conferences, and events — representing Hyland in the marketplace and contributing to the team's collective knowledge through continuous learning and professional development.
Collaborate cross-functionally with sales, services, and technical teams — supporting a seamless pre-sales process and contributing to a positive customer experience from initial engagement through solution validation.
Role Essentials
Bachelor's degree in a related field such as Management Information Systems or Computer Science — or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the role.
Solid collaboration skills applied successfully within a team as well as with other areas — with a demonstrated ability to establish rapport and gain the trust of others, effective at gaining consensus.
Demonstrated ability to develop and use engaging, informative, and compelling presentation methodologies — with the ability to speak or write with ease, clarity, and impact using a communication style appropriate to the subject and audience.
Self-directed with the ability to manage projects to completion — with the ability to thrive in a fast-paced, deadline-driven environment and up to 10% travel time required.
Demonstrated passion for technology, emerging trends, and continuous learning — with a particular interest in AI and a natural curiosity that drives exploration, innovation, and problem-solving.
What We'd Like to See
Driven to learn and stay current professionally — with a demonstrated commitment to growing expertise in enterprise software, pre-sales methodologies, and industry best practices.
Experience or coursework in enterprise software, content management, or business process automation — providing a foundation for understanding customer business challenges and recommending effective solutions.
Familiarity with RFP processes and technical writing — with the ability to compose clear, accurate, and compelling technical documentation and proposal responses.
Experience participating in or supporting trade shows, conferences, or industry events — with a professional presence and the ability to represent the organization effectively in public-facing settings.
Demonstrated curiosity and adaptability — with the ability to quickly learn new technologies, platforms, and solution frameworks and apply them in a fast-paced, customer-facing environment.
Pay Transparency
The base salary compensation range for this role is $76,775 – $83,814 per year. In addition to base salary, this role is eligible for a 30% commission on top of base pay. Actual compensation will be determined based on experience, qualifications, and other job-related factors in accordance with applicable laws.
About Hyland
Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation.
Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.
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About Hyland Life
#HylandLife
Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.
The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.
As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.
Equal Opportunity Statement
Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.
