Assist in addressing customer product complaints and returns through investigation and analysis and process laboratory portion of paperwork. Suggest corrective action.
Assure timely technical support to production in regards to manufacturing adjustments and quality issues.
Assure timely response of material acceptance/rejection decisions.
Maintain a clean and neat laboratory at all times; clean glassware.
Communicate to supervisor concerns about laboratory practices, operational problems, quality trends, etc.
Perform and complete analysis, projects, analytical developments and revisions of quality policies as assigned by supervisor.
Promote complete customer satisfaction through quality and service to both external and internal customers
Perform all duties outlined in relevant SOPs and all other duties to be assigned.
Participate in RCRA, regulatory, health & safety and process training activities as required. Review changes/additions with your supervisor. Must be RCRA compliant.
Perform administrative duties which includes the generation, distribution and filing of Certificates of Analysis.
Maintain analytical capabilities.
Must manage any wastes in accordance with applicable SOPs, including labeling, storage, and profiling.
Works with other staff members to maintain workload balances. Provide backup support as necessary.
Supports effective communication with all Hydrite departments where responsibilities overlap to ensure success of the branch team.
REPORTING STRUCTURE
This position reports to the Quality Control Lab Supervisor.
PREFERRED EXPERIENCE
A Bachelor’s Degree or equivalent is required; preferably in a science related field.
Must possess good laboratory analytical skills.
Able to apply advanced math skills and use involved problem solving.
Must be self-motivated and initiate continuous improvement.
Ability to perform multiple tasks.
Must have communication and interpersonal skills, along with the ability to read, write, and speak English.
PHYSICAL REQUIREMENTS
Ability to sit, stand, and climb stairs for up to 10 hours per day.
Ability to lift up to 50 pounds, occasionally
Able to perform tasks requiring good manual dexterity.
Climb ladders multiple times per day.
Occasional turning, twisting, stooping, bending, and reaching.
Able to wear a hairnet and beard net, if applicable, with a hard hat.
No exposed jewelry in body piercings when in a GMP production area.
Due to safety concerns, the wearing of contact lenses is prohibited.
ADDITIONAL BENEFITS
Benefits and perks include 401k and profit sharing, medical/dental/vision/life insurance, paid time off, tuition reimbursement, adoption assistance, legal services insurance, scholarship awards for children of employees, summer picnic, community giving events, free family wellness coaching including nutritionist and fitness coach.
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