Serve food and beverages to guests and prepare or serve specialty dishes at tables as required
Prepare hot, cold, and mixed drinks for guests and chill bottles of wine as needed
Check with guests throughout their meal to ensure satisfaction and take action to correct any issues
Verify guest identification to ensure minimum age requirements are met for the consumption of alcoholic beverages
Prepare itemized checks, collect payment from guests, and accurately report tip income
Clean tables and counters after guests have finished dining
Stock service areas with supplies including coffee, food, tableware, and linens
Stay knowledgeable of all menu items including bar offerings where applicable
Wash dishes and order product and supplies as necessary
Answer the telephone promptly and provide friendly, helpful service to guests who call
Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
Report to work when scheduled and on time
Your Skills
Follow detailed written or verbal instructions and work through tasks with a few concrete variables
Perform simple addition and subtraction, copy figures, and count and record accurately
Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing
Work effectively as part of a team in a fast-paced, guest-focused environment
Reporting Relationships
Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Food Service Manager; Market Grille Department Manager; Assistant Market Grille Department Manager; Service Managers
Education and Experience
No education requirement; 0 to 2 years of related work experience preferred
Physical Requirements
Frequently stand and walk throughout a shift in sales, food service, or delivery areas
Where applicable to the role: ability to safely use sharp knives and blades for food preparation
Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties
Working Environment
This is a fast-paced role in a store restaurant environment where you will be on your feet and in constant contact with guests and team members throughout your shift. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
