As a Senior Analyst, You Will
- Develop and maintain scalable Salesforce solutions using Apex, LWC, SOQL/SOSL, Salesforce Flow, and asynchronous Apex.
- Configure Sales Cloud and Service Cloud functionality, including data models, validation rules, automation, security, and sharing.
- Apply bulkification, governor-limit optimization, reusable design patterns, and meaningful automated testing.
- Build and troubleshoot REST/SOAP integrations with external systems and middleware, including authentication, logging, retries, and data consistency.
- Configure and test Agentforce agents, topics/subagents, actions, and automation integrated with Flow or Apex.
- Translate business requirements into technical deliverables, participate in design reviews, and proactively raise security or scalability risks.
- Investigate production issues, identify root causes, and maintain clear technical documentation.
- Prepare, test, and support deployments through Git-based CI/CD processes and contribute to Agile team delivery.
Requirements
2–4 years of hands-on Salesforce experience spanning development, administration, and integration.
Strong independent skills in Apex (classes, triggers, batch/queueable processing), LWC, SOQL/SOSL, and governor-limit-aware design.
Solid knowledge of Salesforce Flow, objects, validation rules, profiles, permission sets, security, sharing, and data management.
Practical implementation experience with both Sales Cloud and Service Cloud.
Hands-on REST/SOAP API integration experience, including authentication, error handling, and troubleshooting; exposure to middleware such as MuleSoft or Workato.
Practical exposure to Agentforce agent configuration and actions.
Experience with Git, CI/CD pipelines, unit testing, debugging, and root-cause analysis.
Strong analytical abilities, accountability, collaboration, and clear communication with technical and business stakeholders.
Bachelor’s degree in Computer Science, IT, Engineering, or related field, or equivalent practical experience.
Mandatory certifications: Salesforce Certified Platform Developer I.
Preferences
Gearset experience in Salesforce DevOps and release management.
Exposure to Salesforce Data 360 (formerly Data Cloud), Experience Cloud
Knowledge of Platform Events, event-driven architecture, and advanced asynchronous integration patterns.
Experience supporting production Salesforce applications in enterprise Agile/Scrum environments.
Preferred certifications: Salesforce Certified Administrator, Sales Cloud Consultant, Salesforce Agentforce Specialist or equivalent relevant AI certification.
Evidence of architectural thinking, including thoughtful contributions to technical design and continuous improvement.
- Position Level
- Senior Analyst
