Requirements
Lead end-to-end incident triage, troubleshooting, and resolution acrossEC2, S3, SSM, IAM, ECS, Lambda, Step Function, SCPs, SSO, VPC,RDS, AWS AI Services, and ECS environments
Design and implement platform reliability improvements through automation, monitoring, and architectural optimizations
Build and maintain automation solutions (Python/Powershell) to eliminate manual tasks and enable self-healing workflows
Enforce AWS security best practices including IAM least privilege, credential hygiene, and periodic access reviews
Leverage AWS Systems Manager (SSM) for fleet management, patching, remote execution, and automation
Manage and govern S3 storage including lifecycle policies, encryption, access controls, and data protection standards
Collaborate closely with US-based stakeholders during overlapping business hours for operations and escalations
Participate in and lead on-call rotations, handling P1/P2 incidents and ensuring timely resolution
Mentor junior engineers, review solutions, and drive best practices in platform engineering and operations
Continuously identify and deliver improvements that increase deployment success rate, platform stability, and operational efficiency
Preferences
6–8 years of experience in cloud infrastructure/platform engineering, with strong AWS exposure
Proven hands-on troubleshooting expertise across EC2, S3, SSM, IAM, ECS, Lambda, Step Function, SCPs, SSO, VPC, RDS, AWS AIServices
Mandatory: Strong automation experience (Python, Terraform/CloudFormation)
Solid understanding of IAM, security best practices, and cloud governance
Experience with observability tools (CloudWatch or equivalent logging/monitoring platforms)
Strong collaboration skills, especially working with distributed/global teams
- Position Level
- Senior Associate
