PRINCIPAL ACCOUNTABILITIES
1. Customer Focus – Ensures services strategies and ICT plans are understood and translated into the plans projects which are fed into the digital transformation pipeline of activity where necessary. Influences customers to comply with ICT standards, policies, and procedures to maximise the value of ICT assets and encourages use of particular tools and techniques where appropriate.Working with the digital transformation team and business areas the role includes assessing the options and feasibility of digital solutions whilst maintaining business continuity and minimising disruption to services.Additionally, will work to ensure that the applications and infrastructure meet high quality standards and are relevant, fit for purpose, and support business needs, improving service delivery and enhancing user experiences.
2. Performance Management - Assists the digital transformation team and 3rd parties with discovery and assessment of in-scope services to create a catalogue of innovations and associated solutions that clearly indicates the assessment for digital transformation, including the strategies of Application, Automation, Data and AI. Participates in?assessment?interviews and discussions to determine suitability and impact of transforming business requirements to digital solutions and formulate detailed transformation plans. Take responsibility?for solution troubleshooting on behalf of the business areas to ensure a smooth transition to the new digital environment.Utilise fully the key data sources that enable the business to measure delivery of services including identifying any issues in terms of reporting requirements, access to or quality of information, and working with stakeholders to improve the quality and accuracy of measures and reduce waste.
3. Statutory Obligations – Ensures Services can meet their statutory obligations through effective use of ICT.
4. Through working with ICT, Business areas and 3rd parties, provide?all information regarding?business system?architecture, connectivity, usage, interaction and integration with other systems,?and other architecture-related information.? Serve as?a?primary business or functional point of contact for 3rd parties for business process requirements and related decisions.? Provide information about systems and business processes when required and participate in design and planning workshops.
5. Working with solution architects, project managers, 3rd parties and the business areas, develops plans and UAT documentation, co-ordinates and oversees the complete end-user testing activities. Identifying and communicating any issues.
6. Represent?business system?owners and acts as the interface between the digital solutions and the business/service areas. Identifies and manages line of business leads and continuously drives engagement.?
7. Under the direction of the solution architects and project managers, drives?the?business system?prioritisation and co-ordinates and drives the pipeline of business activities.? Supports scheduling decisions and identifying?roadblocks.?
8. Assist with?the?tracking of business issues and risks. Communicates progress on a required and regular basis.
9. Under the supervision of the team leaders will lead, and drive business process change activities as necessary.
NC4914.Solution Analyst.docx
Compensation Grades
GRADES 9.
Pay Ranges
£41,177.00 - £44,253.00
Job Classifications
2- Basic with BPSS - (Disclosure and Barring Service (DBS)), 3- Not Politically Restricted - Designated As Not Politically Sensitive (Politically Restricted Posts), Casual - (Travel Allowance Policy), No - (Childcare Disqualification Requirement), No - (Statutory Post)
Benefits of Working of Hull City Council
A competitive salary
An excellent pension through the Local Government Pension Scheme (LGPS)
Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period
Career development and learning experiences from a range of training courses and learning methods
Supportive and forward-thinking culture
Great career development opportunities
PLEASE NOTE: you MUST complete and submit your application by midnight prior to the closing date. For example: If the closing date is Friday 16 October 2026 then your application must be submitted by 11:59pm on Thursday 15 October 2026.
Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description. Provide examples to support your application rather than use of lists.
We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.
We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.
We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.
The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.
Online searches, including social media, may be carried out as part of the recruitment process.
We are committed to “our values” at the Council of People First, Respect, Learning, Ambition and Partnership. If these align with you then we welcome your application.
