Job Overview
Beckwith Electric, a business unit of Hubbell Power Systems (HPS), is part of Hubbell Incorporated, a global manufacturer of electrical and power solutions with a long history of innovation and reliability. HPS designs and manufactures mission-critical products for electric utilities, supporting transmission, distribution, and substation infrastructure worldwide. Our solutions enable safe, reliable delivery of power and communications to millions of people, where performance and reliability are essential.
As a Senior Applications Engineer, you will play a critical role in supporting Beckwith Electric’s protection, control, and automation solutions. This position serves as a technical expert, customer advocate, and informal team leader, helping utilities successfully apply, configure, and operate mission-critical systems. You will collaborate with engineering, product management, and sales to ensure high-quality solutions and exceptional customer outcomes.
In addition to technical responsibilities, this role contributes to mentorship, knowledge sharing, and operational leadership within the Technical Support team.
A Day In The Life
- ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Provide advanced technical support for Beckwith Electric products and system applications
- Interpret customer requirements and recommend optimal solutions
- Troubleshoot complex field and system issues
- Develop deep expertise across distribution and automation product portfolios
- Support product configuration, settings, and certification testing
- Guide customers on best practices for system integration and operation
- Assist with installation, commissioning, and operational challenges
- Provide real-time technical analysis for customer issues
- Work closely with engineering, product management, and sales teams
- Support product development through customer feedback and application insights
- Deliver technical training, product demonstrations, and presentations
- Develop documentation, white papers, and application guides
- Capture and communicate customer needs, market trends, and product gaps
- Influence product improvements and innovation
- Serves as a technical mentor and leader to junior engineers and support staff.
- Provides guidance, coaching, and knowledge transfer on complex technical issues and best practices.
- May lead projects, coordinate team efforts, or act as an escalation point for critical customer support issues.
- All other duties as assigned by management
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Travel required up to 50% to the States and within Canada
What will help you thrive in this role?
EDUCATION and/or EXPERIENCE
- BS degree in electrical engineering
- Minimum 7+ years of experience in power systems, protection, or grid automation
- Strong technical knowledge of distribution utility systems
- Experience with relay protection, automation controls, or grid modernization
- Experience in Electric Utility Industry preferred
- Experience in Application Engineering, Product Engineering is desirable
- 3 + years prior experience in customer-facing technical roles as well as general knowledge of power distribution systems
SKILLS & KNOWLEDGE
- Knowledge of the company's products and services and their application in the generation, transmission and distribution of electrical power or similar vendors.
- Ability to meet and work with customers at all levels within the organization.
- Troubleshooting over the phone, asks the right questions and talks individual through problem to solution.
