Lead resolution of complex system-level technical issues and drive implementation of robust solutions.
Document and transfer specifications, technical justifications, and knowledge to manufacturing partners to ensure product robustness throughout its lifecycle.
Provide technical guidance and mentoring to develop engineering capabilities within the team.
Drive process development and continuous improvement initiatives.
Roles & Responsibilities
Acumen Template: Collaborate with WW team to align SKU strategy, own NPI SIE Acumen template creation and modification for NPIs etc
ILG or EOSL Test: Develop and validate system-level interactions to ensure new products meet or exceed intended customer experience objectives.
SMART Testing: Engage with E&A (Engineering and Authentication) and Security team, develop and validate Printhead and Supplies security features integration for NPIs.
Triage: Own autopsy, triage, and failure tracking activities. This includes collecting failed printheads or supplies, performing initial triage, coordinating failure analysis activities, summarizing findings, reporting results, and driving follow-up actions.
Writing System Test: Lead printer system testing to demonstrate printhead architecture (PHA) and/or ink baseline performance. Key performance metrics include nozzle health, edge roughness, spray performance, decap, flow rate, color accuracy, and other print quality attributes, while identifying pen, ink, and printer interaction issues.
Timeless Support: Collaborate with Ink Supplies Development Organization (ISDO) manufacturing teams to support printhead manufacturing qualification, technology transfer, and production readiness.
Job Requirements
Bachelor's or Master's degree in Electrical/Mechanical/Material/Chemical engineering or relevant
Technical breath & system approach
Demonstrated analytical and empirical problem-solving skills
System thinker, looking for connections, and comfortable with things being dynamic or ambiguous
Growth mindset, good flexibility and adaptability are key
Fluent in spoken & written English
Ability to work across multiple time zones / both within and outside one's own work group
Prior print test experience and knowledge of the pen system issues and failure analysis techniques.
Available for occasional travel (25%)
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all the duties, skills responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
- Shift -
- No shift premium (Singapore)
- Relocation -
- No
- Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"
