Drives continuous improvement in sales operations processes to enhance efficiency and effectiveness.
Manages recruitments, performance goals, and career development, ensuring the availability of necessary tools and resources to support the team and optimize processes.
Utilizes customer and sales data to generate insights for customer and business decisions.
Ensures all customer issues and concerns are addressed, resolved, or escalated in compliance with legal and organizational policies.
Education & Experience Recommended
Four-year or Graduate Degree in Sales, Marketing, Business Administration, Accounting, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 7-10 years of job-related experience or 5-7 years of management experience, preferably in sales, sales support, people management, sales process improvement, or a related field.
Preferred Certifications
Certified Sales Operations Professional (CSOP)
Project Management Professional (PMP) Certification
Knowledge & Skills
Balancing (Ledger/Billing)
Business Development
Business To Business
Cash Register
Customer Relationship Management
Dashboard
Data Analysis
Finance
Key Performance Indicators (KPIs)
Marketing
Merchandising
Process Improvement
Sales Management
Sales Operations
Sales Process
Sales Prospecting
Sales Strategy
Sales Support
Salesforce
Selling Techniques
Cross-Org Skills
Customer Centricity
Prioritization
Resilience
Team Management
Strategic Thinking
Impact & Scope
Impacts function and leads projects requiring understanding of multiple disciplines or areas of HP.
Complexity
Uses managerial concepts and company objectives to resolve issues in creative and effective ways.
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
#LI-POST
- Shift -
- No shift premium (India)
- Relocation -
- Not Specified
- Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"
