MCAF - Microsoft Certified Azure Fundamentals (Microsoft) or
Certified Business Analysis Professional (CBAP)
KNOWLEDGE AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS
Collaborates with business and IT teams to gather requirements, translate them into technical specifications, and deliver effective Workday solutions.
Provides technical guidance and training to peers and end users on Workday functionality, integrations, and reporting.
Builds strong partnerships with internal stakeholders and vendors to ensure aligned priorities and efficient problem resolution.
SERVICE ESSENTIAL FUNCTIONS
Configures, tests, and deploys Workday enhancements, integrations, and security updates in alignment with organizational standards.
Monitors and supports Workday integrations, ensuring data accuracy and timely processing across connected systems.
Provides tier-2/3 support for Workday technical issues, resolving incidents within defined SLAs.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Ensures compliance with data security, privacy, and regulatory requirements through rigorous testing and governance.
Develops and maintains technical documentation, including system diagrams, configuration standards, and integration mappings.
Executes structured testing protocols for all Workday changes to validate performance, usability, and accuracy prior to release.
FINANCE ESSENTIAL FUNCTIONS
Identifies opportunities to leverage native Workday functionality to reduce reliance on third-party tools and associated costs.
Supports optimization of licensing and integration costs through system rationalization and effective vendor management.
Monitors resource usage and performance to ensure efficient allocation of technical support efforts.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
Researches and recommends new Workday features and innovations aligned with business strategy and platform roadmap.
Partners with business units to design scalable Workday solutions that enable process automation and improved user experience.
Champions continuous improvement by analyzing system performance, identifying gaps, and implementing enhancements
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform: No
Scrubs: No
Business professional: Yes
Other (department approved): No
ON-CALL*
Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
On Call* Yes
TRAVEL**
Travel specifications may vary by department**
May require travel within the Houston Metropolitan area Yes
May require travel outside Houston Metropolitan area Yes

 Work Shift: 1 - Day (United States of America)

 Job Category: 

Houston Methodist is one of the nation’s leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!
 Houston Methodist is an Equal Opportunity Employer.
