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Location: Gurgaon
Department: IT
Summary
Designs, develops, and supports modern digital collaboration solutions using Microsoft 365 technologies, with a focus on SharePoint Online and the Power Platform. Partners with business stakeholders to translate requirements into scalable, user-friendly, and maintainable solutions that enhance collaboration, automate processes, and improve information management. Contributes to governance, standards, and continuous improvement initiatives to ensure sustainable, high-quality solutions aligned with organizational needs.
Responsibilities
- Design, build, and enhance SharePoint Online solutions including sites, pages, document libraries, lists, and navigation structures.
- Configure and manage information architecture elements such as metadata, content types, permissions, and document management controls.
- Partner with business stakeholders to gather requirements, identify needs, and design practical, scalable solutions.
- Develop and maintain workflow automation using tools such as Power Automate and other Microsoft 365 capabilities.
- Improve and standardize business processes by identifying opportunities for automation and self-service enablement.
- Administer and support SharePoint environments, including troubleshooting issues related to content, permissions, workflows, and integrations.
- Contribute to governance practices, including site provisioning, lifecycle management, access control, and content organization.
- Design solutions with a strong focus on user experience, usability, and content findability.
- Create reusable templates, patterns, and standards to improve consistency and reduce duplication.
- Develop and maintain documentation, training materials, and support resources for end users.
- Collaborate with cross-functional teams including IT, security, and business partners to deliver integrated solutions.
- Monitor system usage and performance, recommending improvements to enhance adoption and efficiency.
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- Analyze business requirements and translate them into technical solutions.
- Communicate effectively with both technical and non-technical stakeholders.
- Manage multiple priorities and adapt to changing business needs.
- Maintain accuracy and attention to detail in system configuration and data management.
- Work extensively with digital collaboration tools and platforms.
- Maintain confidentiality and adhere to data security and governance requirements.
- Collaborate in cross-functional and distributed team environments.
Essential Functions of the Role
Ensure data accuracy and confidentiality in compliance with company and legal standards.
Communicate effectively across internal teams and with external stakeholders.
Collaborate with cross-functional teams (Regulatory, Marketing, Market Access).
Communicate effectively via email, phone, and virtual platforms.
Education & Work Requirements
Bachelor’s Degree with 5-8 years of related experience
Education & Work Preferences
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Typically 5-8 years of experience in SharePoint, Microsoft 365, or collaboration platform development.
