Hitachi
From Hitachi's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
(HTMX) HTMX (Mexico City, Mexico)
R0063681
2024-10-09
HITACHI HIGH-TECH MEXICO S.A. DE C.V.
Customer Service & Contact Center Operations
Full time
No
POSITION TITLE: Supply Chain Analyst
DIVISION: Industrial Solutions Division (ISD)
REPORTING TO TITLE: Supply Chain and Sales Administration Manager
WORKSTYLE DESIGNATION: Hybrid (remote: Tuesdays and Thursdays)
POSITION SUMMARY
Under supervision, coordinate supply chain functions including, but not limited to, communication with customers/suppliers and processing of orders, forecast, RMA’s, billings, invoices and logistics/trade related items. Work with warehouse on daily shipments and inventory control. Maintain customer/supplier accounts and pricing data in SAP. Assist with month end close.
Customer service/Inside sales. Order entry, forecast, logistics planning, billing, RMA’s, other defective product related issues. Work with sales managers to coordinate product implementation from trial (PPAP) to mass production. Monitor open backlog and accounts receivable, make collection calls on any past due payments, resolve price discrepancies, short payments/overpayments.
Calculate and process forecast for multiple products. Process trade sales orders and purchase orders to domestic/international suppliers based on customer firm orders.
Process supplier invoices, work with vendor for any discrepancies.
Process daily shipments/related documents and coordinate logistics for/with domestic/international customers and suppliers. Provide shipping instructions and related documents to suppliers/warehouse.
Accurate and timely pricing and parts management in SAP
Processing of trade/operating expense invoices
Assist with month end closing and account (customer/supplier/accrual) maintenance.
File maintenance
New customer/supplier applications
Trade compliance: Assist manager with new part classification/broker maintenance
Inventory control
Occasionally assist with general office duties
Bachelor degree or equivalent years of experience is required
2 years of experience in customer service and international operations (preferred in Automotive industry but not required)
Experience and knowledge of SAP, Microsoft Excel, Word and Outlook
International trade (import/export) experience preferred but not required
Less than 10% travel required
Must read, write, and speak English fluently
Must be a self-starter/proactive to meet customer requirements
Must have the ability to work independently
Must be detail-oriented
Must be able to multi-task
Must be able to work as a team
Effective communication, presentation, negotiation, and problem solving skills are required
WORK ENVIRONMENT/POSITION RISKS
Office
Occasional travel to supplier, customer, warehouse sites
PHYSICAL AND MENTAL REQUIREMENTS
Ability to read with or without accommodation
Ability to listen and speak on the phone and in person with or without accommodation
Ability to reach and move from place to place with or without accommodation
Ability to sit for long periods of time
Ability to look at a computer monitor for long periods of time
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