Hitachi
From Hitachi's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
As the successful candidate your ideas for continuous improvement and creativity are welcome.
Pearl City, Hawaii, United States
R0122222
2026-03-10
HITACHI RAIL HONOLULU JV
Communications & Corporate Affairs
Full time
Onsite
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.
Hitachi Rail is looking for an enthusiastic self-motivated Station Operator to work on our Honolulu Rail Project. As the successful candidate your ideas for continuous improvement and creativity are welcome. The position is based in Pearl City, HI.
Provide direct, front line customer service to Hitachi Rail customers, including listening to, understanding and offering solutions to customers’ questions, concerns, and complaints
Offer customers accurate, helpful travel and transit system-related information
Provide assistance to customers in the use of ticket equipment
Explain to customers various options and policies
Monitor the proper operation of elevators and escalators
Observe and report on overall station conditions, including failures, outages, defects, emergency response situations, and unusual or suspicious occurrences
Direct customers during busy peak times
Assist with emergency station and train evacuations
Request police and/or medical assistance, as needed; and perform related work.
Available to attend EVERYDAY for training Monday-Friday
Station Operators will required to work rotating shifts including nights, Saturdays, Sundays, and holidays.
Some of the physical activities performed by Station Operators and environmental conditions experienced are: working outside; working on noisy, environmentally exposed rail platforms; communicating with passengers over loud background noises; working in spaces with relatively moderate dust/dirt levels; and walking/riding up and down stairways, ramps, and escalators/elevators.
Excellent customer service skills
Two (2) + years of experience in customer service or equivalent education and work experience.
Ability to use computers and tablets
Able to distinguish colors
Three or more years of experience of customer service.
Second language skills desired but not required.
High School or equivalent, college preferred.
The starting pay for this position is $24.50/hour
Note: In accordance with the DOT’s FRA and FTA programs, Hitachi’s substance screening program tests pre-employment candidates and current employees, as required for safety-sensitive positions.
Hitachi Rail employees enjoy a comprehensive benefits package including Competitive Pay, Medical, Dental and Vision Insurance, Short & Long Term Disability, Life & Accident Insurance, a Retirement Savings Plan, and Paid Vacation. We also offer a variety of Training and Development opportunities.
#LI-CG1
Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities
If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to hrunitedstates@hitachirail.com.
Queries other than accommodation requests will not be responded to.
Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers.
At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.
We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail
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