Collaborate with stakeholders to address quality requirements and enhance team capabilities.
Support teams in collecting and analyzing quality data (e.g., T-NPS, NCR, ETQ, Lessons Learned) to improve customer satisfaction and product quality.
Ensure proper identification, translation, and verification of customer requirements into measurable quality criteria.
Apply and maintain the Quality Management System (QMS) throughout the project lifecycle, ensuring compliance with standards and regulations.
Support audits, manage non-conformities, and drive corrective actions to improve quality performance.
Implement quality assurance processes aligned with company regulations, industrial standards, and external requirements.
Ensure effective execution of the Gate Model and track quality requirements across all project stages.
Identify and mitigate product quality risks using tools such as FMEA, CoPQ analysis, reliability reviews, and lessons learned.
Oversee quality activities including design control, change management, verification & validation, PPAP, and control plans.
Define and implement quality controls to ensure products and systems meet all applicable standards and customer expectations.
Lead root cause analysis (RCA) and problem-solving activities for quality issues arising post design freeze or through change requests.
Ensure data-driven corrective actions are implemented to prevent recurrence and improve product reliability.
Monitor project quality performance and capture lessons learned to drive continuous improvement.
Share best practices and collaborate with BU R&D Quality teams and Technology Centers to enhance overall quality processes.
Identify improvement areas and contribute to Quality Improvement Plans (QIP) to close gaps and enhance execution efficiency.
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Your background
Bachelor’s or master’s degree in engineering or a related technical field.
Strong experience in Product Development Quality, R&D Quality, or Quality Assurance within industrial or project-based environments.
Proven experience in handling NPI projects and large, complex engineering projects (e.g., power systems, grid solutions).
In-depth knowledge of Quality Management Systems (QMS), standards, and regulatory requirements.
Hands-on experience with quality tools and methodologies such as FMEA, RCA, CoPQ, PPAP, and control plans.
Familiarity with Gate Model processes and product lifecycle quality management.
Strong analytical and problem-solving skills with a data-driven approach to quality improvement.
Experience in managing non-conformities, audits, and corrective/preventive actions.
Good understanding of customer requirements management and quality metrics (T-NPS, NCR, etc.).
Excellent communication and stakeholder management skills with the ability to collaborate across global teams.
Strong focus on continuous improvement, innovation, and quality excellence.
Proficiency in both spoken & written English language is required
Accessibility and reasonable accommodation
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Use of Al and automated tools in recruitment
As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.
Background Screening and Security Checks
As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.
For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.
The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.
