Provide best in class field service and customer service support to those who rely on us every day to keep production up and running
Provide the above at a competitive price
Summary of the position
Entry-level position with no prior experience required, designed for someone who is eager to learn and build a long-term career in the compressed air industry.
In this role, the apprentice will gain hands-on experience by working alongside experienced service technicians and field service managers. They will be introduced to the fundamentals of preventive maintenance and basic troubleshooting, while also learning how to adjust system controls and perform equipment startups. The apprentice will also develop an understanding of service requirements and customer expectations.
This position will include assisting on two-person jobs, helping clean equipment, and serving as an extra set of hands in the field. It's a great opportunity to grow in a team-focused environment and build a strong foundation in technical service work. The candidate will need to be a mechanically inclined, motivated, and dependable individual.
Duties and responsibilities
Gaining hands on experience in field with Technicians and Field Service Manager
Developing skills for PM/basic trouble shooting
Understanding service requirements
Learning how to adjust controls and do start up
Provide additional support on two person jobs
Equipment cleaning
Travel to field jobsites with Technicians for basic troubleshooting, and service of Sullair products
Follow standard work for pre and post service preparation (submit expense reports, prepare service reports, making travel arrangements, complete timecards)
Follow all Environmental Health and Safety policies and procedures
Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-oriented image to customers.
Perform all duties in accordance with company standards, while always striving to understand the needs and expectations of the customer.
Dedicated to completion of responsibilities.
Must be fluent in English and have a valid driver's license. Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
